Ratings based on 990 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Location
Comment from Hotel Management
2 Jan 2025 by James D, Hotel Management
Hi Rubi, thank you so much for your 5-star rating! We're absolutely delighted you had such a positive experience with us. Your support means the world to us. We hope to see you again soon!
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
2 Jan 2025 by James D., Hotel Management
Hi Michael, thank you for your 5-star review! We're so happy to hear you enjoyed your time with us. Would you be willing to share a bit more about your experience? Your feedback helps us improve and serve our customers even better. Thanks again!
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
31 Dec 2024 by Jameson D, Hotel Management
Hi Michael,Thanks for your positive review! We're thrilled you enjoyed your stay and hope you'll visit us again soon.If you'd like to share more details about your experience, please feel free to reach out to us and let us know, we love to hear what’s working and what needs changes.
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
29 Dec 2024 by James D, Hotel Management
Dear Ahmed,Thank you for your feedback. We are very sorry your stay did not meet expectations. We would appreciate the opportunity to learn more about your experience so we can address any issues.
by A verified traveler
Posted 25 Dec 2024
Location and price are the two biggest pros of this Travel Lodge. Within walking distance are numerous restaurants and places to shop. Very convenient. Additionally, the staff are kind and helpful.
Comment from Hotel Management
28 Dec 2024 by James D., Hotel Management
Hello Logan,Thank you for your feedback and for rating your stay 4 out of 5 stars. We appreciate you highlighting the positive aspects of your stay, such as our convenient location, competitive pricing, and friendly staff.We'd love to learn more about what we could have done better to earn that extra star. Could you please share any specific areas where you felt we could improve?We value your input and are committed to providing an excellent guest experience.
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
20 Dec 2024 by James D, Hotel Management
Dear Melanie,Thank you for taking the time to share your feedback regarding your recent stay at our Travelodge in Bloomington, IN. We are deeply sorry to hear that your experience did not meet your expectations and that you rated your stay 1 out of 5.We appreciate you bringing this to our attention and would like the opportunity to address your concerns. Please contact us at your earliest convenience so we can discuss your experience in more detail and work towards a resolution.
by A verified traveler
Posted 10 Dec 2024
was not told about the hold put on my card till we was there
Comment from Hotel Management
19 Dec 2024 by James D., Hotel Management
Dear Christa,Thank you for taking the time to share your experience with us. We apologize that you were not informed about the hold placed on your card prior to your arrival.We understand that this can be frustrating, and we are committed to improving our communication with guests. We will take your feedback into consideration and work to ensure that all guests are informed about any potential holds on their cards in the future.We hope that despite this inconvenience, you enjoyed your stay with us. If you have any further questions or concerns, please do not hesitate to contact us directly.
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
19 Dec 2024 by James D, Hotel Management
Dear Kami,We are thrilled to hear that you had a 5-star experience at our hotel! We strive to provide exceptional service to all our guests and it's wonderful to know we met your expectations.If there was anything specific that made your stay so wonderful, we'd love to hear about it. We're always looking for ways to improve and your feedback is invaluable.We can't wait to welcome you back again soon!
by A verified traveler from Englewood
Posted 3 Dec 2024
A gentleman named "Lucky" worked at the desk when I stayed there. He was very helpful and friendly. A pleasure to deal with. Thank you Lucky!
Comment from Hotel Management
4 Dec 2024 by James D., Hotel Management
Dear Stephen,Thank you so much for your kind words and wonderful 5-star review! We're thrilled to hear that Lucky provided you with such excellent service. He's a valuable member of our team and we'll be sure to share your feedback with him.We strive to make every guest experience a positive one, and it sounds like Lucky hit the mark. We appreciate you choosing Travelodge by Wyndham - Bloomington, IN and hope to welcome you back again soon.
by A verified traveler
Posted 1 Dec 2024
Awful place. Rooms are feeling dirty and OLD. Only stay if it’s a budget thing. I won’t return.
Comment from Hotel Management
4 Dec 2024 by James D., Hotel Management
Dear Tony,Thank you for taking the time to share your feedback about your recent stay. We are truly sorry to hear that your experience did not meet your expectations, especially regarding the cleanliness and condition of your room.We take these comments very seriously and will be addressing them with our housekeeping and maintenance teams to ensure we are maintaining our standards. We are currently undergoing some renovations to improve our facilities and apologize if this impacted your stay.We appreciate your honest feedback and hope you will consider giving us another chance in the future to demonstrate our commitment to providing a comfortable and enjoyable experience for all our guests.
