Ratings based on 786 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Dec 2024
Comment from Hotel Management
2 Jan 2025 by Katia, Hotel Management
Linda, Thank you for taking the time to rate our hotel. We hope that you enjoyed your stay with us here at the Quality Inn near University. Happy New Year!!!
by A verified traveler
Posted 7 Dec 2024
The place could use some updates but the beds were super comfortable and staff was very friendly!
Comment from Hotel Management
13 Dec 2024 by Katia, Hotel Management
Crystal, Thank you so much for your feedback. I am pleased to hear that you enjoyed your stay with us. Come see us again!
by A verified traveler
Posted 2 Dec 2024
I did like the front entrance look it has. But what I didn't like was the outside security light wasn't working it would flick on and off leaving the entrance closest to my room dark and very unsafe feeling. Also I wasn't happy about the breakfast I would definitely not recommend it there was no hot breakfast at all and the pancakes and waffles tasted like rubber.
Comment from Hotel Management
6 Dec 2024 by Katia, Hotel Management
Stephanie, Thank you for your feedback. I can assure you that all the issues are being taken care of right away. Please accept my sincerest apology for any inconvenience.
by A verified traveler
Posted 26 Nov 2024
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Comment from Hotel Management
27 Nov 2024 by Katia, Hotel Management
Dear Valued Guest, Thank you so much for your perfect rating!!!! I am pleased to hear that you enjoyed your stay with us. We look forward to your next visit!
by A verified traveler
Posted 25 Nov 2024
Wasn’t satisfied and house keeping didn’t clean the room and soaps were used and not new
Comment from Hotel Management
25 Nov 2024 by Katia, Hotel Management
Zeb, Thank you for your feedback. Please accept my sincerest apologies for the issues you experienced during your stay. When we asked you about your stay this morning you told us it was good, so this review is quite a surprise. Front desk is always here to assist you and fix any issues that you may have.
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Katia, Hotel Management
Smyth, Thank you so much for taking the time to rate our hotel. We hope that you enjoyed your stay with us. We hope to see you again!
by A verified traveler
Posted 20 Nov 2024
Garbage and food debris around the outside. Burned out lights around the building don’t was very dark. Difficult to get to from busy road. The room needed several repairs/upgrades.
Comment from Hotel Management
25 Nov 2024 by Katia, Hotel Management
Jessica, Thank you for your feedback. Please accept my sincerest apology that your stay with us was not a satisfactory one. Front desk is always here to assist you anyway that we can during your stay. Guest satisfaction is very important to us.
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Katia, Hotel Management
Thomas, Thank you for taking the time to rate our hotel. It seems like you could have had a better stay with us. I would love to get more feedback on this so that I may have the opportunity to make things right. Guest satisfaction is very important to us.
by A verified traveler
Posted 26 Oct 2024
Good hot breakfast, clean room.
Comment from Hotel Management
28 Oct 2024 by Katia, Hotel Management
Sandra, Thank you so much for your feedback. I am pleased to hear that you enjoyed your stay with us. Come see us again!
by A verified traveler
Posted 26 Oct 2024
The manager lied directly to my face. Never stay here!
Comment from Hotel Management
28 Oct 2024 by Katia, Hotel Management
Larry, Thank you for your feedback. We would never lie to a guest. I am sorry if any information was misinterpreted. If you have any questions please call the hotel.
