Ratings based on 967 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
INFESTED WITH MICE!
MICE IN THE ROOMS & THEY COME OUT AT NIGHT. The front desk is very kind here however, I was challenged in getting a refund even thought I left the room at 11:30pm with out staying the entire night. I was not going to stay with the MICE! They indicated a refund would be applied but since it was booked via Expedia that's essentially impossible to secure a refund. A combination of things but blame goes to the Cascades Inn as they are definitely aware that there is a tremendous infestation throughout.
by A verified traveler
Posted 17 Nov 2024
Don’t be fooled by the exterior of this diamond in the rough. The rooms and common areas have been renovated and are clean and nice. They do an above-average complimentary breakfast. And it’s consistently less costly than its competitors.
by A verified traveler
Posted 17 Nov 2024
Easy check in
by A verified traveler
Posted 17 Nov 2024
Everything inside the walls is above and beyond what you might expect. The continental breakfast is well-stocked, just no hot food. Staff is friendly and goes out of their way to help. The outside looks like it was once beautifully landscaped and then not kept up. We didn't care at all. The rooms are large. Furniture is not that comfortable, but there are enough options between sofa, desk chair, bed to figure something out. There is a steep walk out the back to a riverwalk. Maybe a one mile path along the creek that ends at a park. Really nice to stretch your legs without having to drive.
by A verified traveler
Posted 16 Nov 2024
Great place!
by A verified traveler
Posted 16 Nov 2024
Nice location. Clean rooms
by A verified traveler
Posted 16 Nov 2024
This is an old facility but done up right and clean. The best part is Sleepers bar Sleeper and Johnny are great hosts! The live music was fantastic. The perennial gardens are natural and beautiful!
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 15 Nov 2024
The room was rundown and unclean. I saw two bugs crawling on the wall. And they price gouged the rate to 6x the normal rate! What a ripoff.
by A verified traveler from Winter Park
Posted 11 Nov 2024
