Ratings based on 577 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Sep 2024
Would book again!
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Odell, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Odell, Hotel Management
Thank you for the feedback.
by A verified traveler
Posted 16 Sep 2024
Low key spot
Comment from Hotel Management
16 Sep 2024 by Odell, Hotel Management
We truly appreciate your business! thank you for staying with us.
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
15 Sep 2024 by Debbie Hunter, Hotel Management
Thank you
by A verified traveler
Posted 13 Sep 2024
The property was clean and safe and plenty of opinions around to eat
Comment from Hotel Management
13 Sep 2024 by Odell, Hotel Management
We truly appreciate your business and your wonderful feedback!
by A verified traveler
Posted 12 Sep 2024
The cleaning service is terrible. They only provided 2 towels for 4 people. Cleaning is every 3 days and they don't change the sheets. They don't clean the bathroom or the sink and they charge extra on the card. Bad experience with my family. I would not recommend this hotel chain. Terrible service from the staff.
Comment from Hotel Management
12 Sep 2024 by Odell, Hotel Management
I'm truly sorry we did not measure up to your expectations.
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
12 Sep 2024 by Odell, Hotel Management
I'm truly sorry we fell short of your expectations
by A verified traveler
Posted 5 Sep 2024
I usually stay at this property, but this time I went, it was very noisy. The people next to me were loud I could not sleep and there was a child over my head, bouncing a ball and I could not sleep or change my room because the hotel was at capacity on Saturday night also, I thought I would get a senior discount on my room and I did not
Comment from Hotel Management
8 Sep 2024 by Debbie Hunter, Hotel Management
So sorry ms kim, we sincerely apology. Anytime you have an issue always call the desk we could call them or move your room. Your reservation was made through expedia and you received the expedia rate. We hope you continue to use our hotel for we sincerely believe this is a one off incident Best Regard.
by A verified traveler
Posted 4 Sep 2024
Comment from Hotel Management
4 Sep 2024 by Odell, Hotel Management
Thank you for the great review!
