Ratings based on 25 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Oct 2023 on Hotels
by A verified traveler
Posted 17 Oct 2022 on Hotels
The place was amazing
by A verified traveler
Posted 2 Sep 2018 on Hotels
Beautifully decorated guesthouse. Wonderful ambience. The breakfast was very good. Can highly recommend this guesthouse.
by A verified traveler
Disappointed with service this time around
Posted 8 Apr 2018 on HotelsWe’ve stayed here a few times and has generally been a good experience but did not appreciate that we arrived the following morning after our check in date (hotel was aware, and had paid the night) and our room was booked to someone else. Plus when trying to ensure our guests would be comfortable on arrival they responded with an attitude, as if we’d done something wrong. Disappointed.
by A verified traveler
Wonderful romantic place
Posted 19 Mar 2018 on HotelsOverall stay was nice. Great location and beautiful scenery. Only the breakfast was not great.
Comment from Hotel Management
21 Mar 2018 by Altissimo, Hotel Management
Good Day Lorraine
Thank you for your review, we are glad you enjoyed your stay. Regarding the breakfast, we offer a different breakfast special each day. Should you not like what is on offer you are always welcome to ask for a substitutions.
Hope to see you again
Recommended
for Personal Eventby A verified traveler
Good
Posted 18 Mar 2018 on HotelsOverall good experience. Temporary walls between the rooms sometimes results in background noise.
Comment from Hotel Management
21 Mar 2018 by Altissimo, Hotel Management
Good Day Albert
Thank you for your review. I will be sure to bring this to the attention of the owner so that we can see what we can do.
Kind Regards
by Buyisiwe
Posted 19 Jul 2017 on Hotels
by A verified traveler
Posted 23 Sep 2016 on Hotels
The stay was very nice , I actually slept late!
by A verified traveler from Johannesburg
Looks can be deceiving
Posted 12 Sep 2016 on HotelsBoth the exterior and interior of the main building is impressive. Unfortunately this is where the 5 star rating ends.
• Rude and arrogant receptionist who made us feel that we were intruding. Other hotel reviews on the internet, this has been reported by several other guests.
• We were allocated rooms outside of the man building in the so-called “penthouses”.
• The rooms are separated by dry walling which was not well insulated. This resulted is hearing every movement from neighbours next door, including bowl movements. This resulted in interrupted sleep.
• The bottom floor of the “penthouse” is occupied by permanent loud and noisy tenants. Their smoke travelled into our my room. Smoke travelled all the way up into my rooms. Their dog also barked while we were trying to sleep.
• We experienced an extended power outage. Although the main house was supported by a generator, the “penthouses” were not. Candles were provided, but no matches or lighter. Chargeable torches or at least matches to light candles, I believe should have been a standard in all rooms.
• The booking websites offer free Wi-Fi – it does not state that it is available only in the main building.
The booking websites only show pictures of glamorous rooms. However, looks can be deceiving. The main house might be 5 star but the penthouses definitely not. Above all, sleep quality was impaired due to inadequate room facilities and noisy neighbours.
by Lerato from Pimville
Recommended
Posted 29 Nov 2015 on HotelsGood, clean and comfortablw stay.
