Ratings based on 33 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Very nice hotel with superb breakfast in an easy access location.
by A verified traveler
Posted 26 Oct 2024
43
Comment from Hotel Management
28 Oct 2024 by Sugito Adhi, Hotel Management
Dear Graeme,Sugeng Dalu!Warmest Greeting from Grand Mercure Malang Mirama!Thank you for your review. We hope you had a pleasant experience during your stay at our hotel, and we look forward to welcoming you back in the future.Maturnuwun.Best Regards,Sugito AdhiGeneral Manager
by A verified traveler
Posted 12 Oct 2024
great hotel. stayed many times. world's best breakfast buffet
Comment from Hotel Management
15 Oct 2024 by Sugito Adhi, Hotel Management
Dear Mr. David Warm Greetings from Grand Mercure Malang Mirama! Thank you for your kind words. We are thrilled to hear that you had a nice and enjoyable stay with us, and that you experienced great hospitality from our staff throughout your visit. Your feedback means a lot to us, and we look forward to welcoming you back for another exceptional stay. Maturnuwun. Warm Regards, Sugito Adhi General Manager
by A verified traveler
Posted 1 Oct 2024
Great Service from.staff
Comment from Hotel Management
5 Oct 2024 by Sugito Adhi, Hotel Management
Dear Ashari Warm Greetings from Grand Mercure Malang Mirama! Thank you for your kind words. We are thrilled to hear that you had a nice and enjoyable stay with us, and that you experienced great hospitality from our staff throughout your visit. Your feedback means a lot to us, and we look forward to welcoming you back for another exceptional stay. Maturnuwun. Warm Regards, Sugito Adhi General Manager
by A verified traveler
Posted 23 Sep 2024
Hotel was great!
Comment from Hotel Management
25 Sep 2024 by DIka, Hotel Management
Dear Randall onSugeng Sonten! Warm Greetings from Grand Mercure Malang Mirama! Thank you for your kind words. We are thrilled to hear that you had a nice and enjoyable stay with us, and that you experienced great hospitality from our staff throughout your visit. Your feedback means a lot to us, and we look forward to welcoming you back for another exceptional stay. Maturnuwun. Warm Regards, Sugito Adhi General Manager
by A verified traveler
Posted 25 Jul 2024
Just how you would like to treated when away from home.
Comment from Hotel Management
31 Jul 2024 by Yogi Dharmawan, Hotel Management
Dear Paul,Sugeng Dalu!Warmest Greeting from Grand Mercure Malang Mirama!Thank you for your review. We hope you had a pleasant experience during your stay at our hotel, and we look forward to welcoming you back in the future.Maturnuwun.Best Regards,Sugito AdhiGeneral Manager
by A verified traveler
Posted 5 Jun 2024
Comment from Hotel Management
31 Jul 2024 by Yogi Dharmawan, Hotel Management
Bapak Ibu yang terhormat,Sugeng Dalu!Salam Hangat dari Grand Mercure Malang Mirama!Terima kasih atas ulasan Anda. Kami berharap Anda memiliki pengalaman yang menyenangkan selama menginap di hotel kami, dan kami berharap dapat menyambut Anda kembali di masa mendatang.Maturnuwun.Salam Hangat,Sugito AdhiGeneral Manager
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
15 Jun 2024 by Yogi, Hotel Management
Dear Sir/ Madame,Sugeng Sonten!Warmest Greeting from Grand Mercure Malang Mirama!Thank you for your feedback! We're glad to hear that you liked our hotel. Your satisfaction is our top priority, and we are committed to providing the best service and a pleasant stay experience for every guest. If there's anything we can assist you with or if you have any special requests, please feel free to let us know. We look forward to welcoming you back in the future!Thank you.Best Regards,Sugito AdhiGeneral Manager
by A verified traveler
Posted 27 Apr 2024 on Orbitz
A
Comment from Hotel Management
15 Jun 2024 by Yogi, Hotel Management
Dear Sir/ Madame,Sugeng Sonten!Warmest Greeting from Grand Mercure Malang Mirama!Thank you for your feedback! We're glad to hear that you liked our hotel. Your satisfaction is our top priority, and we are committed to providing the best service and a pleasant stay experience for every guest. If there's anything we can assist you with or if you have any special requests, please feel free to let us know. We look forward to welcoming you back in the future!Thank you.Best Regards,Sugito AdhiGeneral Manager
by A verified traveler
Posted 4 Feb 2024
Great new hotel in Malang. Have stayed before, will tsay again. Thanks Mercure Malang. And 8oz coffee (Malangs best) a 15min walk or 3min drive.
Comment from Hotel Management
15 Jun 2024 by Yogi, Hotel Management
Dear Sir/ Madame,Sugeng Sonten!Warmest Greeting from Grand Mercure Malang Mirama!Thank you for your feedback! We're delighted to hear that you had a great experience at our new hotel in Malang. We appreciate your loyalty and are glad to know that you plan to stay with us again. Also, thank you for mentioning 8oz coffee as a nearby favorite spot. We look forward to welcoming you back and ensuring another wonderful stay at Grand Mercure Malang Mirama.Thank you.Best Regards,Sugito AdhiGeneral Manager
