Ratings based on 372 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
Nice location on the lake. Disappointed Julijana was closed while we were there.
Comment from Hotel Management
23 Nov 2024 by Tomaž Jastrobnik , Hotel Management
Dear Tina, Thank you for sharing your review and for choosing Grand Hotel Toplice. We're delighted you enjoyed the prime lakeside location of our hotel. We regret that Restaurant Julijana was closed during your stay. We strive to provide guests with the best dining experiences, and we apologize for the timing. On your next visit, we hope to welcome you back when the restaurant is open to fully experience its culinary offerings. Warm regards, Tomaž Jastrobnik Head of Guest Experience Sava Hoteli Bled
by A verified traveler
Posted 18 Oct 2024
this hotel is a gem. Beautiful property and lovely rooms. The view is spectacular. Meals were very good. I would definitely return
Comment from Hotel Management
23 Nov 2024 by Tomaž Jastrobnik , Hotel Management
Dear Kristine, Thank you so much for your glowing review! We're thrilled that you enjoyed your stay at Grand Hotel Toplice and appreciated the beauty of the property, the rooms, and the spectacular views. It’s wonderful to hear that our meals left a positive impression as well. We would be delighted to welcome you back for another memorable stay. Warm regards, Tomaž Jastrobnik Head of Guest Experience Sava Hoteli Bled
by A verified traveler from High Level
Posted 16 Oct 2024
Historic property within walking distance of town, the must see sights and a multitude of dining options. The balcony with lake view made the stay even better! Carman restaurant is well worth a visit……or two and the cream of garlic soup was absolutely delicious!!
Comment from Hotel Management
23 Nov 2024 by Tomaž Jastrobnik , Hotel Management
Dear Kayla Danielle, Thank you for your wonderful review! We're delighted you enjoyed the charm of our historic property and its convenient location near Bled's top sights and dining options. It’s fantastic to hear that the lake-view balcony and your experience at our Carman restaurant, especially the cream of garlic soup, added to your memorable stay. We’d be thrilled to welcome you back for another delightful visit soon! Warm regards, Tomaž Jastrobnik Head of Guest Experience Sava Hoteli Bled
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
23 Nov 2024 by Tomaž Jastrobnik , Hotel Management
Dear Delaine, Thank you for sharing your feedback and for rating your stay at Grand Hotel Toplice so positively. We're thrilled to know you enjoyed your time with us. If there's anything specific we could improve to make your next visit a perfect experience, please let us know. We look forward to welcoming you back in the future! Best regards, Tomaž Jastrobnik Head of Guest Experience Sava Hoteli Bled
by A verified traveler
Posted 11 Oct 2024
I went during the end of September so not sure what it's like in the summer. The hotel itself was nice and obviously a great location. Nothing really stood out but it was good for what I needed. It was within walking distance to shops and restaurants. The buffet breakfast was fine. There is a dress code in the evenings and for dinner which made me feel a bit uncomfortable as I didn't know this in advance and packed for Slovenia outdoor adventuring not for dressing up so just keep that in mind.
Parking was about $30/day Canadian. There are parking attendants that take cash from you when you first park but the hotel also charges so I had to let them know I already paid the attendants - they were totally fine about it.
I would say that the staff weren't the friendliest compared to other places I stayed in Slovenia but that could just be my opinion.
I do feel as though it was a bit overpriced for the time of year I went and the amenities and service level but again, just my opinion.
Comment from Hotel Management
23 Nov 2024 by Tomaž Jastrobnik , Hotel Management
Dear Alyssa, Thank you for taking the time to share your detailed feedback about your stay at Grand Hotel Toplice. We’re glad you appreciated the hotel’s prime location and convenience to shops and restaurants. We regret to hear that some aspects of your visit did not fully meet expectations. We understand how important it is to feel comfortable, and we apologize if the evening dress code caught you off guard. We will review how this information is communicated to ensure future guests are well-prepared. Regarding parking, we appreciate your patience with the dual payment system. It's something we are continuously working on to simplify for our guests. Your thoughts on service and value during your visit are noted, and we’ll use this to guide improvements. We hope to welcome you back in the future during a different season, as summer might provide a different experience and ambiance. Best regards, Tomaž Jastrobnik Head of Guest Experience Sava Hoteli Bled
by A verified traveler
Posted 10 Oct 2024
Unique hotel- fabulous location on Lake Bled. Staff great - so friendly.
Comment from Hotel Management
23 Nov 2024 by Tomaž Jastrobnik , Hotel Management
Dear Sandra Lorraine, Thank you for your glowing review! We’re thrilled to hear that you enjoyed our unique hotel and its fabulous location on Lake Bled. Our team takes pride in creating a welcoming atmosphere, and your kind words about their friendliness mean a lot to us. We hope to welcome you back for another memorable stay in the future! Best regards, Tomaž Jastrobnik Head of Guest Experience Sava Hoteli Bled
by A verified traveler
Posted 5 Oct 2024
Comment from Hotel Management
23 Nov 2024 by Tomaž Jastrobnik , Hotel Management
Dear Gang, Thank you for your review! We’re happy to hear you had a pleasant stay overall. If there is anything we can do to make your next visit even better, please don’t hesitate to let us know. We hope to welcome you again soon! Best regards, Tomaž Jastrobnik Head of Guest Experience Sava Hoteli Bled
by A verified traveler
Posted 3 Oct 2024
What a beautiful resort. Everything about this hotel was wonderful. I would definitely recommend the Grand Hotel Toplice to anyone visiting Lake Bled
Comment from Hotel Management
23 Nov 2024 by Tomaž Jastrobnik , Hotel Management
Dear Kristine, Thank you for your kind words and amazing review! We’re so pleased to hear you had such a wonderful experience at Grand Hotel Toplice. Your recommendation means a lot to us, and we look forward to welcoming you back during your next visit to Lake Bled. Best regards, Tomaž Jastrobnik Head of Guest Experience Sava Hoteli Bled
by A verified traveler
Posted 29 Sep 2024
Beautiful heritage grand hotel with many lovely quirks and old fashion customs.
Comment from Hotel Management
23 Nov 2024 by Tomaž Jastrobnik , Hotel Management
Dear Barbara, Thank you for your lovely review! We’re thrilled to hear that you enjoyed the charm and heritage of Grand Hotel Toplice. It’s always wonderful to know that our unique atmosphere and traditions made your stay special. We hope to welcome you back soon for another memorable visit. Best regards, Tomaž Jastrobnik Head of Guest Experience Sava Hoteli Bled
by A verified traveler
Posted 23 Sep 2024
Everything was great.
