Ratings based on 640 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
19 Dec 2024 by Georgiana, Hotel Management
Dear Shelby,Thank you for reviewing your stay with us. We are thrilled to know that you have managed to create great memories here at Hotel Geysir.Hopefully we can have you again as our guests.Have a great day and happy holidays.Georgiana
by A verified traveler from Farum
Posted 16 Dec 2024
Everything worked
Comment from Hotel Management
19 Dec 2024 by Georgiana, Hotel Management
Dear Finn, Thank you reviewing your stay with us. We are happy to know that you have got a great experience with us.Have a great day and happy holidays.All the best,Georgiana
by A verified traveler
Posted 6 Dec 2024
This hotel was nice but there isn’t much to do around here but see the Geysir
Comment from Hotel Management
6 Dec 2024 by Santa, Hotel Management
Dear Michelle,Thank you so much for your fantastic review!We're thrilled to hear that you had a pleasant stay. While the area is more tranquil and focused on the Geysir, it's the perfect place to relax and recharge away from the demands of city life. We hope you had the chance to enjoy the peaceful surroundings, and if you return, we'd be happy to suggest more things to do in the area.We look forward to welcoming you back soon!Kind regards,Santa
by A verified traveler
Posted 29 Nov 2024
Good location
Comment from Hotel Management
29 Nov 2024 by Carla, Hotel Management
Dear Nathalia, Thank you for taking the time to review your time with us. We are thrilled to hear that you had an enjoyable stay and that everything has met your expectations.We hope to have the pleasure of welcoming you again as our guests for another lovely stay. Have a nice day. Best regards, Carla
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Santa, Hotel Management
Dear Nicholas,Thank you for taking the time to share your feedback. We appreciate your review and value your opinion. We're glad you chose to stay with us, and we always aim to provide a great experience for our guests. If there’s anything specific you think we can improve on or any suggestions you have, we'd love to hear from you.We hope to welcome you back in the future and provide you with an even better stay.Kind regards,Santa
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Santa, Hotel Management
Dear I-tung,Thank you for your great rating!We are happy to hear that you enjoyed your stay with us.Hope to welcome you again in the future.Kind regards,Santa
by A verified traveler
Posted 20 Nov 2024
This was a magical place to stay. We were right across from the geysers and they could be seen from the restaurant on property. Staff was helpful and staff at the bar and our servers at the restaurant were kind and made us feel welcomed. The room was really clean with a modern architectural design and the beds were the most comfortable we slept in here in Iceland. Please add a spa some day and it would be a 10 star review:)
Comment from Hotel Management
20 Nov 2024 by Carla, Hotel Management
Dear Julie, Thank you for your lovely review! We’re so glad you found your stay magical and enjoyed the unique view of the geysers from our restaurant. It’s wonderful to hear that our team made you feel welcome and that you appreciated the comfort and design of your room – especially the beds!Your suggestion for a spa is fantastic, and we’ll certainly keep it in mind for the future. We’d love to welcome you back someday for an even more relaxing experience. Thank you for your kind words and for sharing your feedback! Have a nice day. Warm regards, Carla
by A verified traveler
Posted 15 Nov 2024
So pretty great location
Comment from Hotel Management
15 Nov 2024 by Santa, Hotel Management
Dear Maria,Thank you for your lovely review!We're thrilled to hear that you enjoyed our location.We hope to have the pleasure of welcoming you back soon!Kind regards,Santa
by A verified traveler
Posted 13 Nov 2024
Great hotel, conveniently located
Comment from Hotel Management
15 Nov 2024 by Santa, Hotel Management
Dear Andrea,Thank you for the fantastic review!We're so glad you enjoyed your stay and found our location convenient. We look forward to welcoming you back on your next visit!Best regards,Santa
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Santa, Hotel Management
Dear Sandra,Thank you for your feedback.Since we didn’t have the opportunity to host you, this review may not fully capture the experience we aim to provide our guests. While we understand that you couldn’t stay with us this time, we could not agree to cancel your reservation free of cahrge since it was booked with non-refundable rate. As much as we’d love to accommodate all cancellation requests, our policies are in place to help us manage availability and ensure we can provide a great experience for all our guests. We encourage guests to choose flexible booking options when there’s a possibility of changes in travel plans.As we have already offered the option to adjust your reservation dates, we believe we have made every effort on our side to demonstrate flexibility.If there’s anything else we can help with or if you have future travel plans, please feel free to reach out. We’d be glad to welcome you in the future under different circumstances.
