Ratings based on 300 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Homestead
Posted 18 Nov 2024
Excelente
Comment from Hotel Management
20 Nov 2024 by Igor M., Hotel Management
Dear Giannie,Thank you for your positive feedback, we are glad you enjoyed your stay with us. Safe travels!
by A verified traveler from CROYDON
Posted 15 Nov 2024
Clean, modern, good range of items at breakfast. Self check in and out so never saw staff. Rooms were comfortable, very warm. Good location to do bruarfoss and Haifoss.
Comment from Hotel Management
16 Nov 2024 by Author, Hotel Management
Dear Hannah,
Thank you for sharing your experience with us. We are pleased to know that you found your stay comfortable and enjoyed the convenience of our self-check-in and check-out process. It is great to hear that our location suited your needs. We aim to maintain a welcoming environment for all our guests.
by A verified traveler
Posted 4 Nov 2024
A very cute hotel with a very cosy and warm room! Only downside is there wasnt quite enough room to dry out our clothes after a day out in heavy rain but we still managed!
We didn’t use the hot tub (we wanted to stay dry after the day we’d had!) but it seemed popular with other guests.
Breakfast was good but more fruit would have been good!
Comment from Hotel Management
5 Nov 2024 by Natasha, Hotel Management
Dear Giulia,Thank you so much for your kind review! We're thrilled to hear you found our hotel cute and cosy, and that you felt warm and comfortable during your stay. We appreciate your feedback on the drying space, and we'll definitely look into improving this for future guests. We're also glad to hear that the hot tub was a hit with others, though we completely understand wanting to stay dry after a rainy day!As for breakfast, we're happy you enjoyed it, and we'll consider adding more fruit options to make it even better. Thanks again for your valuable feedback, and we hope to welcome you back soon.Best regards,
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Igor S., Hotel Management
Dear Erin,It warms our hearts to know that you had a fantastic time at our property. Thank you for making us a part of your journey. We're eager to host you again in the future.Best regards,
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Igor M., Hotel Management
Dear Tanya,Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back soon.
by A verified traveler
Posted 23 Oct 2024
Very convenient!
Comment from Hotel Management
23 Oct 2024 by Georgie, Hotel Management
Dear Yi,Thank you for your kind review.We are happy that you enjoyed your stay with us.Best regards,Georgie
by A verified traveler
Posted 17 Oct 2024
Nice place only problem for me was the greenhouse right by it that lights up the sky so for good night photos I drove about 10 minutes away. Everything else like room, breakfast and hot tub was great.
Comment from Hotel Management
18 Oct 2024 by Dina, Hotel Management
Dear Guest,Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay, especially the room, breakfast, and hot tub. We appreciate your feedback about the greenhouse lighting—it's always helpful for us to know how we can improve the experience for our guests. We hope to welcome you back soon for another relaxing visit!Warm regards,
by A verified traveler from Rego Park
Posted 17 Oct 2024
This hotel had all self checkin and while convenient and interesting, it would've been nice to have someone to ask tips for the area. The rooms and amenties were just a little dated and the shower curtain touched us due to how small it was and the water got all over our floor, but totally acceptable at this price point and place to sleep. We were very bummed to learn the hot tub hours upon our late arrival having not had dinner yet. We thought they were open for most of the night when we booked. Staff at Cafe Mika told us we had to walk around on the main road and driveway to get to the wine bar in the total dark when in reality there was a cut through just past the hotel, which we found when we left. Those little tips from hotel staff would've been key.
Comment from Hotel Management
18 Oct 2024 by Dina, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback with us. We appreciate your insights, as they help us improve our services and enhance our guests' experiences.We're glad you found our self-check-in process convenient, but we understand that having a staff member available for local tips can make a big difference. We’ll definitely consider how we can better assist our guests in the future.We apologize for the issues you faced with the shower and the hot tub hours. Your comfort is important to us, and we’re sorry to hear that your experience fell short in these areas.Thank you for bringing the path to the wine bar to our attention; we will ensure our team provides clearer directions moving forward.We hope to welcome you back for a more seamless stay. Safe travels!Warm regards,
by A verified traveler
Posted 16 Oct 2024
Great hotel.
Comment from Hotel Management
18 Oct 2024 by Dina, Hotel Management
Dear Zoelena,Thank you for choosing to stay with us! We're thrilled to hear you enjoyed your time at our hotel. Your kind words mean the world to us and motivate our team to continue providing exceptional service. We look forward to welcoming you back soon!Best Regards,
by A verified traveler
Posted 15 Oct 2024
Great Location
Comment from Hotel Management
16 Oct 2024 by Olena, Hotel Management
Dear Marlene, Thank you for your feedback. We are glad that you enjoyed our location and hope to welcome you back in the future.
