Ratings based on 39 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Aug 2024
by A verified traveler
Posted 26 Jul 2024
We liked everything about our stay here and will be back!
by A verified traveler
Posted 7 Jul 2024 on Orbitz
I booked 3, 2 bedroom condos for an annual end of school celebration trip and when we arrived, they said they didn’t have room for us. They gave our rooms away due to a miscommunication with Orbitz. I booked them over 6 months previously and they still gave the rooms to someone else who had just booked them the day before. The kids were in tears and I had 3 carloads of people with no place to stay after traveling all day. The front desk person blamed it on orbitz and said it happens all the time, which I find ridiculous. Orbitz blamed it on world mark. No one wanted to take responsibility until I finally made a big fuss and they told us they would put us up down the street at a crappy holiday inn in a nearby town which was not comparable in the least. They finally agreed to move our reservation to another comparable hotel but we were charged an extra $90 per night for the hotel service fees and had no kitchens to refrigerate or cook all the groceries that we had purchased. We had hundreds of dollars of food spoil and had to spend hundreds more to eat out every meal. Overall, I am completely disgusted with how the whole thing was handled. Oh, and I was charged a cancellation fee of $168 which Orbitz is refusing to refund even though canceling was not my choice. Simply inconceivable.
by A verified traveler
Posted 1 Jul 2024
They gave away my room 6:30pm (2.5 hours after allowed check-in time) and then when I showed up at 8pm to check-in, they said they gave it away. They took no responsibility. Totally unprofessional, scummy hotel. Do not support these people.
by A verified traveler
Posted 1 Jul 2024
Very Clean, Quiet and updated facility. Staff was wonderful. Close to the mall (walkable) and several close in dining options (walkable) also a nice buffet breakfast, perfect for families.
by A verified traveler
Posted 7 Jun 2024
BEWARE!!! This company has no checks & balances in place to track bookings they allow by third parties. We prepaid three months in advance for a week's stay and were told AFTER we drove 800 miles and arrived at the lodging that we were only guaranteed four nights. We had to scramble to find available lodging away from the bayside area where we were staying. No advance notice, no help getting us the information we needed to seek a refund for those cancelled nights even though they said they would. Expedia was great and stepped in to resolve and get us a refund, but Worldmark is a JOKE!
by A verified traveler
Posted 30 May 2024
Made a reservation in March for a week … got to the resort and they only had accommodations confirmed for us for 1 night … blamed Expedia and wouldn’t honor the remaining 6 nights … very disappointing experience
by A verified traveler
Posted 28 May 2024 on Hotels
by A verified traveler
Posted 26 May 2024
by A verified traveler
Posted 24 May 2024
Lovely staff and view. Facility very outdated for the price
