Ratings based on 110 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Aug 2024
Nothing
Comment from Hotel Management
10 Aug 2024 by Steve, Hotel Management
Hi David, thank you for taking time to post a score on the door, Your story about meeting up with friends who had scattered to the four corners of the globe to reunite at the Blackpool Rebellion Punk festival was interesting. I have to admit to being both surprised and disappointed at your score. I spoke with you several times during your stay with us and asked if there was anything you needed and was told no, that everything was fine. Sadly like Elvis when David has left the building there is nothing I can do.
by A verified traveler
Posted 8 Jul 2024
This felt like an abandoned hotel. Like a time capsule from the 70s. The staff were nice but it is so run down. The shower was falling apart and the pillows smelled a bit. I had booked for three nights but keft after two. Its such a shame as it could be really nice if there was some money to do it up.
Comment from Hotel Management
3 Aug 2024 by Steve, Hotel Management
Hi Luke, (name on your reservation) thank you for taking time to post your review, it is much appreciated. Our records ( which have to be accurate for Lancashire Fire and Rescue) show that you did in fact stay all three nights.We are sorry that you had a problem with the shower head not staying fixed in place, had you mentioned it at reception we could have easily rectified this.As always if given a chance we can usually resolve most issue but like Elvis, once Luke has left the building sadly there is nothing we can do.
by A verified traveler
Posted 14 Nov 2023
We arrived in November and after reading reviews of other hotels in the area that were too cold for guests, we were delighted that our double room in the Waldorf was warm and cozy with a comfortable bed and a hot shower. We were also pleased that the Pleasure Beach Amusement Park was only a short walk away and hotel parking was included in the price. Most of all, we were extremely impressed at how accessible, friendly, helpful and accommodating Steve, the hotelier was. We had a wonderful stay and we would definitely love to return for another holiday.
Comment from Hotel Management
20 Nov 2023 by Steve, Rob, Linda, Michelle & TigGer, Hotel Management
Hi Damian, thank you for the high five & your kind words both are much appreciated. There is nothing worse than being cold be cold and so keep the hotel warm and comfortable.We hope to see you again on your next visit to Blackpool
by A verified traveler
Posted 11 Nov 2023
First time I have ever left any hotel early thats if you can call it a hotel, dirty floor, skirtings, no bar, no food, just a room like a hostel with a shower tray that fills up and a shower head that hit me twice as it didn't stay up. Every socket seemed to have an air freshener to hide the odour which didn't do my asthma any good. I have stayed all over the country in lots of different quality hotels from the top brands to lower end hotels and this hotel had more rules than a prison with threats of being charged for anything and everything even a mark on a towel, never seen this in any hotel anywhere. Actually held off on my review so I know I would not get charged for anything as a come back for writing this review.
Comment from Hotel Management
12 Nov 2023 by Steve, Hotel Management
This review is libellous and has been referred to my solicitor
by A verified traveler
Posted 5 Nov 2023
Had a nice weekend in Blackpool stayed at the waldorf very basic but clean and quiet Steve was very welcoming and helpful
Gave us lots of advice
Thank you steve
Comment from Hotel Management
6 Nov 2023 by Steve, Rob, Linda, Michelle and Tigger, Hotel Management
Hi Geraldine, thank you for taking time to post a review is much appreciated. I'm none to sure what you expect from a budget hotel, We provide Free parking, Direct Dial Phones, Free Wi-Fi, complementary Tea, Coffee, Milk and Biscuits and a 32 inch Smart TV's , if there is anything else you can think of please call me on the hotel number, I've been in the industry 21 years this year but not to proud to ask guests for guidance and assistance. to improve what we do.We look forward to seeing again on your next visit to Blackpool
by A verified traveler
Posted 2 Nov 2023
Comment from Hotel Management
4 Dec 2023 by Steve, Rob, Linda, Michelle & TigGer, Hotel Management
Hi Stewart, thank you for taking the time to post a score on our door, it is much appreciated. We hope to see you here at The Waldorf in Blackpool.
by A verified traveler
Posted 15 Oct 2023
the hotel was pleasant an service was excellent due to staff shortage however there was no food option
Comment from Hotel Management
18 Oct 2023 by Steve, Rob, Linda, Michelle and TigGer, Hotel Management
Hi Neal, thank you for taking the time to post your review, it is much appreciated. Sadly the staff shortages (a result of Brexit) were forecast by the remain Campaign and the hospitality industry is still suffering from them. We hope to see you and your family on your next visit to Blackpool
by A verified traveler
Posted 9 Oct 2023
Comment from Hotel Management
11 Oct 2023 by Steve, Rob, Linda, Michelle & TiGger, Hotel Management
Hi Michael, thank you for taking the time to post a score on our door, it is much appreciated.We hope to see you here at The Waldorf on your next visit to Blackpool
by A verified traveler
Waldorf hotel Blackpool
Posted 25 Sep 2023 on HotelsThe hotel is very dated it needs a complete upgrade. The bed was uncomfortable as an old mattress. The only plus points were the very hot water from the bathroom tap and the fact that our room was at the back of the hotel so it was quiet
Comment from Hotel Management
1 Nov 2023 by Steve, Rob, Linda, Michelle & Tigger, Hotel Management
Hi, the hotel was built circa 1934 so the ceiling is typical of hotels of that era. Our mattresses are NOT the memory foam that most people now opt for at home as then have to be CRIB-5 certified and are therefore spring based which may feel firmer than mattresses that you have at home.I'm not quite sure what you are looking for in a budget hotel (approx 41/night after tax + Commission) , we provide free tea, coffee, biscuits (not supplied by most hotels these days) Direct dial telephone, Free FAST wi-fi and a either a 28 or 32 inch smart TV.If you require more there are always the large chain hotels like the one next door to us which on the weekend of your stay was over 120 per night more expensive
by A verified traveler
Visit to Blackpool
Posted 10 Sep 2023 on HotelsThe customer service provided by Steve, the manager, was first class. Rooms were spotless and beds comfy.
Comment from Hotel Management
11 Sep 2023 by Steve, Rob, Linda, Molly, Michelle & Tigger, Hotel Management
Hi Alexandra, thank you for your kind words and for "The Perfect 10", both are much appreciated. I hope you have a speedy recovery.
