Ratings based on 581 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
Entertainment could have been better,sinks and shower were not cleaned each day.room was big,,,bed comfy,staff excellant
Comment from Hotel Management
20 Jun 2024 by Connor - Duty Manager , Hotel Management
Dear Eileen,Thank you for your recent review. We are happy to read that you liked your bed whilst here with us. We hope to be able to welcome you back again for another Lyndene break in the future.Kind Regards,Connor - Duty Manager
by A verified traveler
Posted 14 Jun 2024
Needs updating broken window didn’t close
Comment from Hotel Management
20 Jun 2024 by Connor - Duty Manager , Hotel Management
Dear Joan,Thank you for taking the time to review your recent stay here with us. I will be sure to pass your comments on to the relevant department to look into further. Kind Regards,Connor- Duty Manager
by A verified traveler
Posted 9 Jun 2024
Staff are fantastic x
Comment from Hotel Management
13 Jun 2024 by Connor - Duty Manager , Hotel Management
Dear Guest,Thank you for taking the time to review your recent stay here with us at the Lyndene. We are delighted to read that you enjoyed your stay and found everything pleasant, especially our team! We hope to be able to welcome you back again in the near future.Kind Regards,Connor - Duty Manager
by A verified traveler
Posted 7 Jun 2024
Entertainment first class staff first class food excellent very good will go back again
Comment from Hotel Management
9 Jun 2024 by David - Duty Manager. , Hotel Management
Dear JohnThankyou for your lovely comments, I am glad that you enjoyed your stay at the hotel and look forward to your return in the near future.
by A verified traveler
Posted 3 Jun 2024
The room that me and my son stayed in was room 90. This is advertised for 2 persons but it's really not. The bedroom is really a single stay because the double bed my son had to climb over me to get in or out of bed and it would have been the same if I slept near the wall. On one occasion he almost had an accident climbing out of the bed. It is definitely not fit for two people in a double bed.
There was also the tap washer on the cold tap constantly dripping wasting water and a leak behind the toilet cistern.
Apart from this the lift was also out of action and me being an ex military veteran found it difficult to keep going up and down 2 flights of stairs.
There should also be notices out by the outside table and chairs because people was out there rabbiting untill the early morning having total disregard for the other guest who might have wanted to go to sleep at that time.
The staff was very good that made up for the points that I have raised above.
Comment from Hotel Management
6 Jun 2024 by Josh , Hotel Management
Dear John, Thank you for taking the time to leave a review. Please accept my apologies that the lift being out of order inconvenienced your stay. We do have staff on hand throughout the night should you be disturbed by residents outside they would be more than happy to help you out. We look forward to welcoming you again soon. Kind Regards, Josh, Night Manager
by A verified traveler
Posted 22 May 2024
Loved my Seaview room on the first floor. Staff we're lovely and helpful. I can't wait to say again, soon.
Comment from Hotel Management
26 May 2024 by Josh, Hotel Management
Dear Guest, Thank you for taking the time to leave a review. Your feedback is greatly appreciated, and we hope to welcome you back soon. Kind Regards, Josh, Night Manager
by A verified traveler
Posted 17 May 2024
Rooms very basic, breakfast was cold on both days, even after them being told. Entertainment was good.
Comment from Hotel Management
19 May 2024 by Connor - Duty Manager , Hotel Management
Dear Guest,Thank you for taking the time to review your recent stay here with us. We are delighted to read that you enjoyed your stay and we hope to be able to welcome you back again in the near future.Kind Regards,Connor - Duty Manager
by A verified traveler
Posted 15 May 2024
Staff and dining were really good, but rooms are ancient and really need brought up to date.
Comment from Hotel Management
19 May 2024 by Connor - Duty Manager, Hotel Management
Dear Guest,Thank you for taking the time to review your recent stay here with us. We are delighted to read that you enjoyed your stay and we hope to be able to welcome you back again in the near future.Kind Regards,Connor - Duty Manager
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
2 Jun 2024 by Josh, Hotel Management
Dear Anthony, Thank you for taking the time to leave a review. Your positive feedback will be well received by our team here at the hotel. We look forward to welcoming you again soon. Kind Regards, Josh, Night Manager
by A verified traveler
Posted 10 May 2024
Everything room was comfy entertainment was great beautiful hotel
Comment from Hotel Management
11 May 2024 by Connor - Duty Manager , Hotel Management
Dear Sharon,Thank you for taking the time to review your recent stay here with us at the Lyndene. We are delighted to read that you enjoyed your time here with us and we hope to be able to welcome you back again in the near future.Kind Regards,Connor - Duty Manager
