Ratings based on 1,545 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Auckland
Posted 19 Nov 2024
Great property and would stay again. Tram runs from just across the road and is easy to use and not expensive for a day pass. Staff very friendly and willing to assist where needed. Rooms comfortable and a decent size.
Comment from Hotel Management
20 Nov 2024 by General Manager , Hotel Management
Dear Tony,Thanks for taking the time to post your comments following your recent stay with us.I was delighted to read that you had a great stay and was well looked after by our fabulous team. We look forward to welcoming you back again soon.Yours SincerelyPaul EllisonGeneral Manager
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by General Manager , Hotel Management
Dear Tracey,Thanks for taking the time to post your rating following your recent stay with us.I was pleased to read that you had a good stay with us.We look forward to welcoming you back again soon. Yours SincerelyPaul EllisonGeneral Manager
by A verified traveler
Posted 18 Nov 2024
Stayed here for 1 night in November. First impressions very good. Check in quick. We had a family room overlooking the sea, with the added bonus of a small portion of the Blackpool illuminations were viewable from our room.
There is some free parking on the street just outside the front of the hotel, not much but we were lucky to get a spot, otherwise it’s £17:50 per day in the hotel car park.
Our room had two double beds, a nice bathroom with a large shower. One comment there was only a small wardrobe area and limited room for suitcases. We were travelling light so this did not affect us. But if you are travelling for longer it may be a problem.
There is a bar and restaurant downstairs. I would only give the food 4 out of 5, good not great. We ate there in the evening and had breakfast the following day. The score is the same for both meals. It was busy both days and there were some problems with the breakfast, the apple juice just tasted of water and one of the two coffee machine was not working which lead to queues. Breakfast selection was very good.
All of the staff were incredibly helpful.
In terms of locations there are some run down buildings on the same street but this would not affect my rating. A tram stop is a very short walk from reception which give you access to the whole sea front.
Overall a very pleasant stay. If i was visiting Blackpool again I would stay here.
Comment from Hotel Management
20 Nov 2024 by General Manager , Hotel Management
Dear John,Thanks for taking the time to post your comments following your recent stay with us.I was delighted to read the lovely feedback you have given and so pleased to hear you will stay with us again. We look forward to welcoming you back again soon.Yours SincerelyPaul EllisonGeneral Manager
by A verified traveler
Posted 18 Nov 2024
Will definitely stay here in the future. Well looked after by all the staff. Rooms very clean and tidy. Including breakfast excellent.
Comment from Hotel Management
20 Nov 2024 by General Manager , Hotel Management
Dear Tony,Thanks for taking the time to post your comments following your recent stay with us.I was delighted to read the lovely feedback you have given and so pleased that you enjoyed the complimentary breakfast.We look forward to welcoming you back again in the near future. Yours SincerelyPaul EllisonGeneral Manager
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by General Manager , Hotel Management
Dear Liam, Thanks for taking the time to post your rating following your recent stay with us.I was sorry to read the poor rating, please do share any specific feedback for us to look into. I do hope you will stay with us again. Yours SincerelyPaul EllisonGeneral Manager
by A verified traveler
Posted 17 Nov 2024
Need to spend time for shower cleaning
Comment from Hotel Management
20 Nov 2024 by General Manager , Hotel Management
Dear Nikolaos,Thanks for taking the time to post your comments following your recent stay with us.I was pleased to read that you had a good stay. I will speak to the Housekeeping Manager about the shower and get this sorted. We look forward to welcoming you back again in a few weeks.Yours SincerelyPaul EllisonGeneral Manager
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
16 Nov 2024 by General Manager , Hotel Management
Dear Emily, Thanks for taking the time to post your rating following your recent stay. I was delighted to read that you had a great stay. We look forward to welcoming you back again soon.Yours Sincerely Paul EllisonGeneral Manager
by A verified traveler
Posted 11 Nov 2024
Smart property with friendly staff. Nice breakfast buffet served in the morning.
Hotel is in a quieter area of Blackpool seafront which will suit many, but otherwise it's a bit of a walk to attractions and facilities.
Comment from Hotel Management
14 Nov 2024 by General Manager , Hotel Management
Dear Paul,Thanks for taking the time to post your comments following your recent stay.I was delighted to read that you had a great stay and enjoyed the complimentary breakfast. This is free with us and included in the room rate. There is a good tram service close to the Hotel that gets you to all the popular attractions. The Pleasure beach is close and in walking distance.We look forward to welcoming you back again soon.Yours SincerelyPaul EllisonGeneral Manager
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by General Manager , Hotel Management
Dear Lesley,Thanks for taking the time to post your rating following your recent stay.I was delighted to read that you had a great stay with us.We look forward to welcoming you back again soon.Yours SincerelyPaul EllisonGeneral Manager
by A verified traveler
Posted 10 Nov 2024
Nice room with sea view. Clean, quiet & within walking distance of the main areas
The staff were so pleasant & helpful
Enjoyed our first staying at Hampton by Hilton Blackpool
Comment from Hotel Management
11 Nov 2024 by General Manager , Hotel Management
Dear Paula,Thanks for taking the time to post your comments following your recent stay.I was delighted to read that you had a great stay with us and received great service from our fabulous team.We look forward to welcoming you back again soon.Yours SincerelyPaul EllisonGeneral Manager
