Ratings based on 468 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Oct 2024
Good location. Room was a little small but comfortable. Friendly staff and excellent breakfast
by A verified traveler
Posted 4 Oct 2024
very quiet at check in, waited 5 mins till someone could check me in! Bedroom light flicking when i went in! Breakfast hot buffet not really hot! Young lad in restaurant should had his hair tied up or covered it was long!
by A verified traveler from Oxford
Posted 3 Oct 2024
Descent hotel right get on the front. Tram stop outside the front door. Service and staff excellent. Room was slightly small but comfortable.
by A verified traveler
Posted 26 Sep 2024
Everything was perfect, need some renovation in the bathroom.
by A verified traveler
Posted 11 Sep 2024
Had a lovely stay
by A verified traveler
Not good
Posted 29 Jul 2024 on HotelsIt was a building site on our floor got woken up to workers and construction noise. There was mold in the room it didn't seem clean. We were meant to stay for 4 nights but left early. Our bed was meant to be changed 2 nights in but it wasn't. The staff are lovely and helpful I don't blame them. Hotel is just a bit run down. Random seagal also got into the building at one point.
by A verified traveler
Posted 24 Jul 2024
Staf lovely
by A verified traveler
Posted 13 Jul 2024
4th time here and this was the worst and won't be back.
Our hotel room hallway had a few stairs and I had a walker aid. Also the room was a tad small as was my brother in laws too. A bit much as well is you pay them for parking your car after paying over £1300.00 to stay there, most annoying, especially going there 4 years on the trot.🤔☹️
by A verified traveler
Posted 9 Jul 2024
Choice of breakfast is limited
by A verified traveler
Posted 5 Jul 2024
The hotel was very nice spotless great staff ,very helpful and polite .The area around the hotel not nice bit run down .
