Ratings based on 751 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jan 2025
.
by A verified traveler
Posted 31 Dec 2024
Its good, breakfast good. Dont change anything cuz everything was perfect
Comment from Hotel Management
3 Jan 2025 by Sincerely, Microtel Team Blackfalds, Hotel Management
Thank you for the review! Glad to hear you enjoyed your stay with us, hope to see you again soon!
by A verified traveler
Posted 22 Dec 2024
Management need to do better work
Comment from Hotel Management
23 Dec 2024 by supervisor, Hotel Management
I appreciate your words and apologize for the outcome of your stay with us. I will reach out to you.SincerelyAngie
by A verified traveler
Posted 21 Dec 2024
Great
Comment from Hotel Management
24 Dec 2024 by Sincerely, Microtel Team Blackfalds, Hotel Management
Thank you for the review! Hope to see you again soon!
by A verified traveler
Posted 20 Dec 2024
I've stayed here before and it's great. The only thing that gave me a bit of concern this trip is that the elevator got stuck a few times over two days, and I opted to use the stairs so I wouldn't be late for work requirements. A guest got stuck in there for about 15 minutes. Elevators go through wear and tear, that's normal, just a recommendation it gets serviced by a certified elevator technician efficiently. Some people can be very claustrophobic and while the guy who got stuck had a great positive attitude, not everybody is as go-with-the-flow as us. Otherwise, great job everybody, I'll always stay here while on business in the area.
Comment from Hotel Management
20 Dec 2024 by Microtel Team Blackfalds, Hotel Management
We greatly appreciate the feedback! We apologize for any inconvenience this might have caused. Thank you!
by A verified traveler
Posted 9 Dec 2024
Clean and friendly
Comment from Hotel Management
9 Dec 2024 by Sincerely, Microtel Team Blackfalds, Hotel Management
Thank you for your review! Hope to see you again soon!
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Sincerely, Microtel Team Blackfalds, Hotel Management
Hi Tanisha. Thank you for your feedback. May we know exactly what went wrong during your stay? We highly appreciate sharing it with us, so we can improve more our service. Thank you.
by A verified traveler
Posted 7 Dec 2024
The double queen room very small and tight to get cart in room .
Staff very good !
Comment from Hotel Management
9 Dec 2024 by Sincerely, Microtel Team Blackfalds, Hotel Management
Thank you for the feedback!
by A verified traveler
Posted 28 Nov 2024
Great place to meet up with family for a wedding ! Staff were very accomodsring.
Comment from Hotel Management
28 Nov 2024 by Sincerely, Microtel Team Blackfalds, Hotel Management
Thank you for the kind review! Hope to see you again soon!
by A verified traveler
Posted 16 Nov 2024
Great stay
Comment from Hotel Management
16 Nov 2024 by Sincerely, Microtel Team Blackfalds, Hotel Management
Thank you for the review! Hope to see you again soon!
