Ratings based on 469 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
The food and atmosphere was not great, I reported a fault in the gents toilet but nothing was a done, the following day I found another (loose tap and no lock on a cubical) Mid October and Christmas songs all night long, to early
by A verified traveler
Posted 26 Oct 2024
Lovely clean and quiet hotel, really helpful staff and breakfast was excellent and great value
Comment from Hotel Management
28 Oct 2024 by Team Willows, Hotel Management
Hi Stuart,Thank you very much for the kind review. The team and I look forward to seeing you again soon.Kind regards,James - General Manager
by A verified traveler
Posted 25 Oct 2024
Clean comfy rooms and good meals in the adjoining restaurant (deals for food aren’t advertised but when you sign into the free WiFi and opt into reviving email there are some good food and drink deals)
Comment from Hotel Management
28 Oct 2024 by Team Willows, Hotel Management
Hi Jono,Thank you very much for the kind review. The team and I look forward to seeing you again soon.Kind regards,James - General Manager
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Team Willows, Hotel Management
Hi,Thank you very much for the kind rating. The team and I look forward to seeing you again soon.Kind regards,James - General Manager
by A verified traveler
Posted 20 Oct 2024
Nice place to stay!
Comment from Hotel Management
23 Oct 2024 by Team Willows, Hotel Management
Hi,Thank you very much for the kind review. The team and I look forward to seeing you again soon.Kind regards,James - General Manager
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Team Willows, Hotel Management
Hi Sheelagh,Thank you very much for the kind rating. The team and I look forward to seeing you again soon.Kind regards,James - General Manager
by A verified traveler
Posted 12 Oct 2024
Extremely friendly check in, lovely clean rooms and value for money
Comment from Hotel Management
12 Oct 2024 by Team Willows, Hotel Management
Hi Kathleen,Thank you very much for the kind review. The team and I look forward to seeing you again soon.Kind regards,James - General Manager
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
6 Oct 2024 by Team Willows, Hotel Management
Hi Maria,Thank you very much for the kind review. The team and I look forward to seeing you again soon.Kind regards,James - General Manager
by A verified traveler
Posted 5 Oct 2024
Comment from Hotel Management
6 Oct 2024 by Team Willows, Hotel Management
Hi Phillip,Thank you very much for the kind review. The team and I look forward to seeing you again soon.Kind regards,James - General Manager
by A verified traveler
Posted 3 Oct 2024
Great stay especially if looking for a place to stay before a Blackburn game. Overall good stay for the price.
Comment from Hotel Management
4 Oct 2024 by Team Willows, Hotel Management
Hi Justin,Thank you very much for the kind review. The team and I look forward to seeing you again soon.Kind regards,James - General Manager
