Ratings based on 102 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 28 Apr 2024
The worst hotel service that I have ever experienced. NEVER AGAIN
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Apr 2024
5 out of 5
by A verified traveler

Great hotel in Northwest

Posted 3 Apr 2024 on Hotels
Very nice hotel for stay in the Manchester and Northwest area. Great setting and very nice facilities. Great breakfast food.
Comment from Hotel Management
12 Apr 2024 by Mike , Hotel Management
Dear Damian, Thank you for your recent review, Its great to see you have had an amazing stay.We hope we can welcome you back again soon.Kind Regards Mike General Manager
5 out of 5
by A verified traveler

Posted 6 Jul 2023
Beautiful views and great staff.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Apr 2023
4 out of 5
by A verified traveler

dangerous shower area.

Posted 10 Dec 2022 on Hotels
staff very friendly especially in restaurant and front desk, Shower in room was poorly designed and unsafe with slippery smooth flooring. Water heating switches on wall badly sited away from shower head and unclear as to adjustment of heat etc. towel drying rail sited in such a way that it was easy to get burned when drying from shower. Toilet pedestel far too low.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Dec 2022 on Hotels
5 out of 5
by A verified traveler

Posted 3 Dec 2022
Amazing place Well worth a visit for a nice romantic weekend
5 out of 5
by A verified traveler

Smart find

Posted 19 Aug 2022 on Hotels
A very smart hotel with spa. We stayed in the old building 1640. Lovely room, big, comfortable, clean. There was a big wedding going on but we were not disturbed. Staff very young but pleasant. Food was good.
5 out of 5
by A verified traveler

Great stay

Posted 13 Aug 2022 on Hotels
Stayed two nights for my son's wedding. The rooms, food and service were all exceptional. All staff who I met were friendly, helpful and efficient.