Ratings based on 36 Verified Reviews
4.6 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Oct 2024
lift is slow, everything else spot on
by A verified traveler
Posted 26 Aug 2024 on Hotels
Very warm welcome and departure by the guy at the desk. Very nice.
by A verified traveler
Good location and clean
Posted 27 Jul 2024 on HotelsClean and quite as expected
by A verified traveler
Posted 3 Jul 2024 on Hotels
Comment from Hotel Management
4 Jul 2024 by BW, Hotel Management
Dear Guest,We regret that your stay with us did not meet your expectations. Unfortunately, we are unable to provide a full refund as requested, as no concerns were brought to our attention during your stay.Warm regards,Best Western Hotel 99
by A verified traveler
Lovely
Posted 2 Jun 2024 on HotelsLovely hotel and the staff were so friendly. Unfortunately they had a stand in chef who didn’t understand what I meant by gluten free. The guy on reception sorted me out some breakfast for my second morning.
by A verified traveler from Roswell
Posted 26 May 2024
The room was very spacious and we enjoyed our stay but when asked if they had a refrigerator they said No. we had some food that needed refrigeration and they didn’t even have a small portable fridge that we could rent. As a result we had to throw our food away.
The staff didn’t seem terribly interested in trying to help us or find workarounds which was disappointing. There was also no air conditioning and we had to open the window to let cool air in but this also result in some street noise coming into the room.
That said, if you just need a good night sleep they provided free parking in the back and it was a comfortable quiet night sleep.
by A verified traveler
Posted 22 May 2024 on Hotels
by A verified traveler
Posted 22 Apr 2024 on Hotels
by A verified traveler
A great place to stay.
Posted 31 Jan 2024 on HotelsWhat a brilliant hotel. I spend a lot of time in hotels for work and it’s rare to find one as good as this. The staff are so welcoming and helpful, the rooms are spotlessly clean, well fitted and comfortable. Parking onsite is easy and there are some great restaurants nearby for dinner. It’s my favourite hotel in Blackburn.
by A verified traveler
Posted 20 Jan 2024 on Hotels
