Ratings based on 4,184 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2024
Everything was outstanding
by A verified traveler
Posted 1 Dec 2024
by A verified traveler from Broomfield
Posted 30 Nov 2024
Ther were a lot of hair on the floor in the toilet area and toilet. It was disgusting!
by A verified traveler
Posted 27 Nov 2024
The hotel is amazing, from the pool up top to the check in on the first floor. Everyone is so nice and helpful. Great food at the restaurants. So much fun! Never have to leave the building during our stay!
Comment from Hotel Management
27 Nov 2024 by Monarch Blackhawk, Hotel Management
Hi Laurie! Thank you for taking the time to leave a review about your stay. We're thrilled to know you had a great time on the property. Thank you for visiting, and we look forward to welcoming you back again soon.
by A verified traveler
Posted 27 Nov 2024
Reception staff very unhelpful, the swimming pool shouldn't be using chlorine in this day and age and for sure, not at the levels you are using.
Comment from Hotel Management
27 Nov 2024 by Hotel Management, Hotel Management
Dear Assia,We are here and actively listening to all of our guests. Monarch Casino Resort Spa Black Hawk is committed to improving and elevating services. We want to learn more about your experience. If you wish to speak to someone in management about your stay. Please visit the Contact Us page on our website.
by A verified traveler
Posted 26 Nov 2024
It is not worth it
Comment from Hotel Management
27 Nov 2024 by Hotel Management, Hotel Management
Dear Leyuan,We are here and actively listening to all of our guests. Monarch Casino Resort Spa Black Hawk is committed to improving and elevating services. We want to learn more about your experience. If you wish to speak to someone in management about your stay. Please visit the Contact Us page on our website.
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Monarch Blackhawk, Hotel Management
Hi Chelsey! Thank you for taking the time to leave a review about your stay. We're thrilled to know you had a great time on the property. Thank you for visiting, and we look forward to welcoming you back again soon.
by A verified traveler
Posted 24 Nov 2024
It was lovely!!
Comment from Hotel Management
27 Nov 2024 by Monarch Blackhawk, Hotel Management
Hi Krista! Thank you for taking the time to leave a review about your stay. We're thrilled to know you had a great time on the property. Thank you for visiting, and we look forward to welcoming you back again soon.
by A verified traveler
Posted 24 Nov 2024
Liked the pool and bar
Comment from Hotel Management
27 Nov 2024 by Monarch Blackhawk, Hotel Management
Hi Jose! Thank you for taking the time to leave a review about your stay. We're thrilled to know you had a great time on the property. Thank you for visiting, and we look forward to welcoming you back again soon.
by A verified traveler
Posted 24 Nov 2024
It was beautiful
Comment from Hotel Management
27 Nov 2024 by Monarch Blackhawk, Hotel Management
Hi Abraham! Thank you for taking the time to leave a review about your stay. We're thrilled to know you had a great time on the property. Thank you for visiting, and we look forward to welcoming you back again soon.
