Ratings based on 81 Verified Reviews

4.4 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 Nov 2021 on Hotels
Comment from Hotel Management
17 Nov 2021 by Barbara Peduzzi, reception , Hotel Management
Dear Customer, thank you for your review, we always value the opinion of our guests. We hope to see you again soon and send you our best regards. Great picture!!
5 out of 5
by A verified traveler

Posted 6 Nov 2021 on Hotels
Comment from Hotel Management
17 Nov 2021 by Barbara Peduzzi, reception , Hotel Management
Dear Customer, thank you for your review, we always value the opinion of our guests. We hope to see you again soon and send you our best regards.
4 out of 5
by A verified traveler

Great Easter weekend in Ticino

Posted 7 Apr 2021 on Hotels
It's a nice old hotel in a beautiful place. The lake views are amazing and if you have a car, it's a good location to explore the surrounding area. Staff barely speaks English but everyone is very friendly and helpful. The biggest issue for us was that the highway is super loud and it was impossible to open a window at night - it was either too hot or too noisy to sleep. Not a big deal for a night or two but it would be a problem for longer stays.
Comment from Hotel Management
7 Apr 2021 by Barbara Peduzzi, reception , Hotel Management
Dear Client, we thank you very much for the nice review, the opinion of our guests is always important for us. We hope to welcoming back in the next future and remain Sincerely yours
5 out of 5
by A verified traveler

Very nice stay on shores of lake Lugano

Posted 1 Mar 2021 on Hotels
Very nice hotel and great location on the lake. The restaurant staff were very nice and food was good. Hotel was a bit basic, but great location and restaurant made up for any shortfall.
Comment from Hotel Management
18 Mar 2021 by Barbara Peduzzi, reception , Hotel Management
Dear Mr Ward, we thank you very much for the nice review. We hope to welcoming back in another occasione and remain Sincerely yours
3 out of 5
by A verified traveler

Noise & parking

Posted 30 Oct 2020 on Hotels
Pretty room, but the noise from the train tracks kept me up. And the parking is terrible. I spent 30 minutes looking.
Comment from Hotel Management
30 Oct 2020 by Barbara Peduzzi, reception , Hotel Management
Dear anonymous Guest, thank you for the feedback. Best regards
3 out of 5
by A verified traveler

Posted 7 Jul 2020 on Hotels
Comment from Hotel Management
8 Jul 2020 by Barbara Peduzzi, reception , Hotel Management
Dear Guest, we thank you for the review left, for us it is always important the opinion of our value guests. Best regards
5 out of 5
by A verified traveler

Posted 11 Jun 2019
Comment from Hotel Management
18 Jun 2019 by Barbara, reception La Palma, Hotel Management
Dear guest, thank you for the kind and important review. We hope to welcoming again in the next future and remain Sincerely yours
5 out of 5
by A verified traveler

Posted 29 Sep 2018 on Hotels
Comment from Hotel Management
2 Oct 2018 by Barbara, reception La Palma, Hotel Management
Thank you very much for the review left. We hope to welcoming back to La Palma and remain Sincerely yours
4 out of 5
by A verified traveler from dublin

Posted 3 Jul 2018 on Hotels
Lovely hotel in a great location very picturesque location on lake.rooms were very comfortable. Not a reflection on this hotel but prices are much higher when you cross over from Italy.
Comment from Hotel Management
10 Jul 2018 by Barbara, reception La Palma, Hotel Management
Dear Guest, we thank you very much for the kind message regarding you stay in our Hotel La Palma. We take in good consideration your opinion and any suggestion is very important for us. We hope to have the great pleasure to welcoming back in the next future and remain Sincerely yours La Palma Hotel & Restaurant
5 out of 5
by A verified traveler

Posted 4 Jun 2018
Hotel in great location next to lake,food in the restaurant was very good staff were fantastic. Nice clean bedrooms we had rooms facing the lake great view.My only one fault was that the shower trays are just too small for anyone above small size so dont drop the soap other than that oh and parking might be a problem it is limited along side the hotel other than that great place to base yourself.
Comment from Hotel Management
10 Jul 2018 by Barbara, reception La Palma, Hotel Management
Dear Guest, we thank you very much for the kind message regarding you stay in our Hotel and Restaurant La Palma. We take in good consideration your opinion and any suggestion is very important for us. We hope to have the great pleasure to welcoming back in the next future and remain Sincerely yours La Palma Hotel & Restaurant
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