Ratings based on 56 Verified Reviews

4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 30 Apr 2024
This was a really nice hotel, and I enjoyed my stay. The front desk staff were helpful and pleasant and really tried to help when asked. Same regarding restaurant staff. Other staff (housekeeping) might be further trained in customer service, however. I would stay here if ever I return to Bissau.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jan 2024 on Hotels
4 out of 5
by A verified traveler

Posted 12 Dec 2023
Clean convenient location. Not all staff spoke English unfortunately, our room booked for a family only had one towel cup etc. We had problems reading handwritten WiFi password, so we used our own Internet. Aside from those few things, we enjoyed our stay.
5 out of 5
by A verified traveler

Posted 22 Nov 2023
Very good!!!
5 out of 5
by A verified traveler

Beautiful Ceiba!

Posted 24 Oct 2023 on Hotels
Loved my stay at the Ceiba. One of the best hotel I travelled to in Africa. Friendly service, very clean, beautiful pool. I would recommand.
3 out of 5
by A verified traveler

Posted 6 Sep 2023 on Hotels
Restaurant food is disappointing quality and lacks choice.
5 out of 5
by A verified traveler from Seattle

Posted 20 Jul 2023
Hotel Ceiba is a gem. I always enjoy staying here. The staff are professional and efficient. The hotel has great breakfast option, an internet that works, and great amenities.
5 out of 5
by A verified traveler from Brockton

Posted 5 Jul 2023
My family and I traveled to Guinea Bissau on the month of June 2023, we stayed at hotel ceiba. Staff were friendly and answered all our questions, hotel was great, the only thing I did not like about the hotel is that too many people from the outside that are not even a hotel guests comes in to the lobby area and take advantage of the Wi-Fi and seats on the couch and sofas, these area is specific for guests, for example there was a guy in there trying to be friendly with my family and I, he would not give us a privace that made us feel very uncomfortable, he lied to us that he was a guest, at the end I found out he was not a guest, he asked me for money, I said no way, ceiba should crack down on this situation to insure all their guests are comfortable.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jun 2023
5 out of 5
by A verified traveler

Best hotel in Bissau by a long way

Posted 6 Jun 2023 on Hotels
Beautiful hotel, definitely international standard. Beautiful room, comfy bed and incredible breakfast!