Ratings based on 754 Verified Reviews
2.4 Room cleanliness
3.0 Service & staff
2.5 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
I would not recommend this hotel. It was dirty and our rooms were used. There was faeces in the toilet. They moved us to another room that room too was used we left. They told us to call Expedia to get a refund and then they told Expedia that we use the rooms and would not allow our refund, do not stay here
Comment from Hotel Management
14 Nov 2024 by Brand Experience Team, Hotel Management
Hi Michael,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
by A verified traveler
Posted 4 Nov 2024
Staff are excellent!
Comment from Hotel Management
5 Nov 2024 by Brand Experience Team, Hotel Management
Hi Penny,Many thanks once again, and we look forward to your next visit. Maz K.#Team6
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Brand Experience Team, Hotel Management
Hi Barry,Thank you for the perfect rating!Lilith#Team6
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Brand Experience Team, Hotel Management
Hi Barry,Thank you for the perfect rating!Lilith#Team6
by A verified traveler
Posted 24 Oct 2024
The gentleman at the front desk was wonderful and welcoming. The room however was not great, it looked like it was halfway through a remodel. There was a hole in wall behind the door, the toilet and shower both had hair in them. The property itself was very dirty and there was yelling in the parking area until 2am.
by A verified traveler
Posted 21 Oct 2024
by A verified traveler
Posted 21 Oct 2024
The fire detector was not working, the bathroom was repainted but the tape was still up and there was plaster and paint covering up the smoke detector. The bathtub/shower was very cracked. The ice machine didn’t work. It was very noisy till after midnight with people partying .
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Brand Experience Team, Hotel Management
Hi Jennifer,We extend our sincerest apologies for any inconvenience caused.Maz K.#Team6
by A verified traveler
Posted 14 Oct 2024
Very unsafe looking
Comment from Hotel Management
14 Oct 2024 by Sophia CSR, Hotel Management
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
by A verified traveler
Posted 4 Oct 2024
Average place. They could provide a coffee pot in the room. Very noisy.
Comment from Hotel Management
7 Oct 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for your feedback. We're glad you chose to stay with us, but we apologize for the noise and the absence of a coffee pot in your room. We understand how important these amenities can be for a comfortable stay. Your suggestions are valuable, and we will consider them as we continue to improve our guest experience. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future!
