Ratings based on 460 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
The only thing that I was happy with is the restaurant. I picked this property because of the restaurant and it had very limited hours.
Comment from Hotel Management
23 Oct 2024 by Marnie, Hotel Management
Barbara,Thank you for the feed back,positive or negative help us improve our hotel.
by A verified traveler
Posted 20 Oct 2024
They prematurely ran payment, terms was at check in, the shower had hair in shampoo threads and floor, only 2 towels , and remote batteries were dead,the staff though acknowledging were standoffish and gaurded as if they had elsewhere they rather be , the bistro was terrible the coffee was old and blended as they were not going to make more at 7 dollars a cup we paid the staff was constantly out front smoking @600 for 2 nights was a massive disappointment. The only upside was shower had great water pressure.
Comment from Hotel Management
23 Oct 2024 by Marnie, Hotel Management
Thomas,Thank you for the feed back,positive or negative help us improve our hotel.
by A verified traveler
Posted 7 Oct 2024
We were put in a handicap accessible room (not requested) and would have appreciated having a room with a bathtub. The room was also the last in the hallway next to the side exit so it was very noisy with the door being slammed. Just saw receipt and we were charged $5/day parking but didn’t have a car on this trip and we’re not advised of this charge beforehand.
Comment from Hotel Management
23 Oct 2024 by Marnie, Hotel Management
Melissa,Thank you for the feed back,positive or negative help us improve our hotel.
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
2 Oct 2024 by marnie, Hotel Management
Lisa,Thank you for taking the time to complete our survey.We apperiate your feed back.
by A verified traveler
Posted 18 Sep 2024
Everything met our expectations and needs
Comment from Hotel Management
2 Oct 2024 by Marnie, Hotel Management
Laila,Thank you for taking the time to complete our survey.We apperiate your feed back.
by A verified traveler
Posted 31 Aug 2024
Hands down, the cleanest and most updated property to stay in all of Bismarck!
Comment from Hotel Management
4 Sep 2024 by Marnie, Hotel Management
Melissa,Your feedback has been shared with the entire staff.
by A verified traveler
Posted 4 Aug 2024
It's was clean and quiet, the parking lot is secure.
Comment from Hotel Management
9 Aug 2024 by Marnie, Hotel Management
Luis,Your feedback has been shared with the entire staff .We appricate your feed back.
by A verified traveler
Bismark surprise
Posted 22 Jul 2024 on HotelsThis was a great room, it was huge and well equipped
Comment from Hotel Management
9 Aug 2024 by Marnie, Hotel Management
Mark,Your feedback has been shared with the entire staff. ..
by A verified traveler
Posted 20 Jul 2024
Nice hotel, no coffee in room however.
Comment from Hotel Management
9 Aug 2024 by Marnie, Hotel Management
Simon,Your feedback has been shared with the entire staff .We appricate your feed back negative or positive helps us improve our hotel.
by A verified traveler
Posted 7 Jul 2024 on Hotels
Comment from Hotel Management
9 Aug 2024 by Marnie, Hotel Management
Brian,Your feedback has been shared with the entire staff .We appricate your feed back negative or positive helps us improve our hotel.
