The bed and bedroom was nice, however there was no hot water in the bathroom, the shower was cold and the sink no hot water. The TV didn’t work, the remote control was missing a battery, managed to turn it on but it was stuck on 1 channel! There were 2 nice big bath towels but no hand towel in the bathroom. I phoned the reception downstairs, no answer, phoned the mobile/WhatsApp number and messaged no answer and no reply to my message. Very disappointed.