Ratings based on 27 Verified Reviews

4.4 out of 5
100% of guests recommend
4.3 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 11 Aug 2023
This was a very nice one bedroom flat that had everything we needed for our stay. Our flat was on the top floor and with heavy luggage it was a bit of a challenge but overall we enjoyed out stay very much and would recommend it to others that want to explore York.
5 out of 5
by A verified traveler

10/10

Posted 17 Sep 2021 on Hotels
Great instructions for an easy check in. Area was nice and quiet but great location close to the centre! Would stay here again
5 out of 5
by A verified traveler

Great apartment

Posted 23 Oct 2020 on Hotels
Beautiful, compact apartment perfect for a couples get away. Easy parking nearby and only a short walk from the city. Will hopefully be back next year
Comment from Hotel Management
23 Oct 2020 by City Apartments, Hotel Management
Thank you for your review, it's great to hear that you enjoyed your stay and I hope that we can welcome you back on your next visit to York. Kind regards
4 out of 5
by A verified traveler

Great apartment in a good location.

Posted 12 Sep 2020 on Hotels
Excellent location, easy walk into town. The area is very quiet and the parking permit was a bonus. Although the apartment is small, its ideal for couples and it has everything you need. A suggestion for improvement, would be a shelf of some kind inside the shower cubical, as currently there isn't anywhere to put soap, shampoo etc. We had a great time and would definitely book the apartment again.
Comment from Hotel Management
14 Sep 2020 by City Apartments, Hotel Management
Thank you for your review, we're glad to hear that you enjoyed your stay and hope to see you again on your next visit to York. Kind regards
5 out of 5
by A verified traveler

Cosy, close to town, good communication.

Posted 7 Sep 2020 on Hotels
Really handy apartment only a short walk from town shops and all the restaurants and sights etc. Really quiet area so good sleep after a long day of sight seeing. Would definitely book again. Was tucked away and parking isn’t directly in front just incase anyone is confused when they arrive!
Comment from Hotel Management
10 Sep 2020 by City Apartments, Hotel Management
Thank you for your review! Great to hear that you enjoyed your stay. Kind regards
4 out of 5
by A verified traveler

Posted 19 Aug 2020
The property was amazing and equipped with everything we needed. Sadly the Wifi was not up to standards and left us feeling a little frustrated a lot of the time, especially when trying to watch movies that just wouldnt play.
Comment from Hotel Management
10 Sep 2020 by City Apartments, Hotel Management
Thank you for your review! Great to hear that you enjoyed your stay. Sorry you had problems with the WiFi, we'll get this looked at. Kind regards
5 out of 5
by A verified traveler

Posted 18 Aug 2019 on Hotels
Comment from Hotel Management
22 Aug 2019 by City Apartments, Hotel Management
Thank you for leaving your review, I'm glad you enjoyed your stay and hope we can welcome you back on your next visit to York. Kind regards
5 out of 5
by A verified traveler

Panoramic views of The River Ouse

Posted 10 Aug 2019 on Hotels
This is a perfect apartment easily accommodating 4 adults in comfort. There were just the two of us so the two bedroom / 2 bathroom spacious layout was great. The apartment has panoramic views of the river at York. The underground (one) parking space is a bonus as we didn’t use our car at all in the four days and walked to all the attractions. Check in / arrival process easy and found the apartment equipped with milk, bread, butter, tea, coffee, orange juice and a bottle of sparking wine. Very well equipped if you want to self cater but Tesco express is only 2 mins away on the main road. So many wonderful eateries in the area. Highly recommend obtaining the York Pass digitally to your phone, great value. The three day pass includes a meal at Ask Italian restaurant, which was plentiful and surprisingly good for a special offer deal. We will certainly look to book this property again and feel sure it meets all requirements for a great day in this wonderful city.
Comment from Hotel Management
14 Aug 2019 by Matthew, Hotel Management
Dear Jane, thank you for your wonderful review, and I'm so glad you enjoyed your stay in York so much. I hope we can welcome you back on your next visit. Kind regards
3 out of 5
by A verified traveler

Posted 7 Aug 2019
We had cause for complaint due to our original booking not being possible due to a leaking boiler. We were given different accommodation nearby on Priory Street, however, the bedrooms were in the basement and the beds were damp and the WiFi not working.On complaining the next day we were moved to our originally booked apartment (complete with fixed boiler) - the complaint was handled fairly, efficiently and resolved to our satisfaction. The apartment we stayed in on our second evening had everything we needed. Comfy bed, good shower great location just close enough to the town centre but just far enough away too. Smaller than they appear in the pictures but all the same we didn't need anything bigger. Unfortunate boiler issues spoiled our first evening - had it not then we would have enjoyed both of our nights stays.
Comment from Hotel Management
8 Aug 2019 by City Apartments, Hotel Management
Dear anon, I'm sorry about the boiler breaking down and causing disruption to your stay. I glad you are satisfied with the resolution and hope that you still enjoyed your time in York. Kind regards
5 out of 5
by A verified traveler

Lovely small apartment.

Posted 8 Jul 2019 on Hotels
The apartment was excellent. Skylights in the bedroom and bathroom for cooling, a pretty full stocked kitchen, including milk packets, tea, sugar and decaff coffee. Bed was comfortable, shower strong and hot and tv was fully loaded. Only complaints were a lack of salt and pepper and the aforementioned lack of caffeinated coffee. Highly recommended for a 1-2 person trip to York. Neighborhood was dead quiet being in the residential area, but only a 10 minute walk to the old town.
Comment from Hotel Management
11 Jul 2019 by City Apartments, Hotel Management
Thank you for your review! Great to hear that you enjoyed your stay. Kind regards
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