Ratings based on 928 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
Excellent location for shopping and visiting the Christmas market. Staff were very friendly and helpful. Rooms very comfortable had everything we needed. Will be booking again.
by A verified traveler
Posted 22 Nov 2024
Very happy with the location and the view over the river and York from our room. Within easy walking distance of the centre with excellent cafes and restaurants nearby. Service attentive but unobtrusive. Lifts efficient with little waiting required - important since we were on the top floor. Would certainly choose it were we to0 return to stay in York..
by A verified traveler
Posted 22 Nov 2024
Overlooking the river
by A verified traveler
Posted 20 Nov 2024
Wonderful hotel, staff so helpful. Lovely room and breakfast. Great location, highly recommend.
by A verified traveler
Posted 13 Nov 2024
Clean hotel, friendly and helpful staff
Comment from Hotel Management
16 Nov 2024 by Radisson Hotel York Team, Hotel Management
Dear Vicky,We are delighted to hear that you appreciated the cleanliness of our hotel and the friendliness of our staff. Your feedback is valuable to us as we strive to provide a pleasant experience for all our guests.Thank you for choosing to stay with us, and we look forward to welcoming you again in the future. Radisson Hotel York Team
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Radisson Hotel York Team, Hotel Management
Dear Aaron,Thank you for taking the time to share your experience with us. We appreciate your feedback and are glad to hear from our guests.We are committed to delivering a superior experience and your insights are valuable to us. Rest assured that we are continuously working on enhancing our services. Radisson Hotel York Team
by A verified traveler
Posted 11 Nov 2024
Hotel was cold
Comment from Hotel Management
16 Nov 2024 by Radisson Hotel York Team, Hotel Management
Dear Paul,Thank you for sharing your feedback. We are attentive to our guests' experiences and take note of your comments regarding the temperature. Be assured that guest comfort is a priority for us, and we are constantly looking into ways to ensure our facilities meet everyone's expectations. Radisson Hotel York Team
by A verified traveler
Posted 10 Nov 2024
Nice area, but arrived and they couldn't find my booking from Expedia which was a surprise. Room was nice but needs some touch ups, broken picture frame etc,
Comment from Hotel Management
16 Nov 2024 by Radisson Hotel York Team, Hotel Management
Dear Stephen,Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the area surrounding our hotel. We also take note of your comments regarding your booking experience and the condition of the room. Rest assured, we are committed to ensuring a seamless stay for our guests and will look into these matters.We value your input as it helps us to maintain and improve our high standards. We hope to have the opportunity to welcome you again in the future. Radisson Hotel York Team
by A verified traveler
Posted 10 Nov 2024
Everyone was just lovely
Comment from Hotel Management
16 Nov 2024 by Radisson Hotel York Team, Hotel Management
Dear Lucy,We are thrilled to hear that you found our staff to be lovely during your stay with us. It is always encouraging to receive such positive feedback. We strive to create a welcoming and enjoyable environment for all our guests.Thank you for sharing your experience, and we look forward to welcoming you back in the future. Radisson Hotel York Team
by A verified traveler
Posted 9 Nov 2024
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