Ratings based on 935 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Violet, Hotel Management
Thank you!
by A verified traveler
Posted 21 Oct 2024
Shower was amazing. We ended up having to leave early and staff worked with us on a partial refund which was very much appreciated! Great business ethic!
Comment from Hotel Management
27 Oct 2024 by Violet, Hotel Management
Thank you so much for sharing your experience with us. Hope to see you again soon!
by A verified traveler
Posted 20 Oct 2024
The location was nice and convenient. Neighboring guests were noisy as well as from the trailer park across the street.
The lock for the bathroom window was broken making unsafe since the size of the opening would allow anyone to break in and fit through it.
The remote for tv did not work.
Comment from Hotel Management
27 Oct 2024 by Violet, Hotel Management
Thank you so much for informing us. We will address what you mentioned promptly!
by A verified traveler from Dana Point
Posted 20 Oct 2024
The area isn't fancy or pretty but it's fairly quiet and an easy walk to much of downtown Bishop. The room was very basic and a little outdated except the bathroom which had been updated recently. Room was clean. It did include a tiny kitchen and a full size fridge, which was nice.
Comment from Hotel Management
27 Oct 2024 by Violet, Hotel Management
Thank you for your input.
by A verified traveler from Berkeley
Posted 18 Oct 2024
Lack of internet in 2024 is an embarrassment
Comment from Hotel Management
27 Oct 2024 by Violet, Hotel Management
Thank you for letting us know. We will definitely look into it.
by A verified traveler
Posted 17 Oct 2024
This motel property needs to repair the floor and clean up.
Comment from Hotel Management
18 Oct 2024 by Violet, Hotel Management
Thank you for your feedback. Well will look into it.
by A verified traveler from Trona
Posted 12 Oct 2024
Room needs a remodel
Comment from Hotel Management
13 Oct 2024 by Violet, Hotel Management
Thank you for your input.
by A verified traveler
Posted 11 Oct 2024
We booked a stay at El Rancho to break up a drive. Having camped for days we were excited to have a hot shower, safe place to stay and comfy bed. Unfortunately our stay at El Rancho left much to be desired. The motel made us check in at another motel - this really needs to be made clear in the initial booking - we were told to leave the site and come back again at check in and at check in the key wasn't there for the room (someone handed it to us from a car?) their were no staff onsite, the area felt very unsafe, and two female staff I interacted with were very rude. The motel is listed as pet friendly yet fails to allow payment for a pet online. Had this been approached better I would not have had an issue paying the additional amount but instead felt attacked but the above mentioned staff in the car. All of this would have been acceptable had the room not at the following issues - hygiene. There was no soap, the shower is covered in black mold, the sink was blocked with food from a previous guest, food spilled in the fridge and microwave, bugs in the bathroom and the floor was dirty when the towels were lifted off them. Overall the stay was not great. I would not recommend.
Although the gentleman who checked
me in at Tres Motel was lovely and super helpful - supporting when his colleagues were lacking. His service skills and kindness really shone. I believe he is also the handyman. Lovely man.
Comment from Hotel Management
13 Oct 2024 by Violet, Hotel Management
Thank you so much for letting us know. This is completely unacceptable and we are looking into it now. We apologize for your experience and hope you give us another chance.
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
13 Oct 2024 by Violet, Hotel Management
Thank you
by A verified traveler
Posted 5 Oct 2024
Scary neighborhood.!!
Comment from Hotel Management
5 Oct 2024 by Elizabeth, Hotel Management
We'll do better.
