Ratings based on 26 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
Home-like atmosphere, friendly helpful personnel, comfortable rooms, a variety of
good food for breakfast .Also liked the interior design of the rooms and the lobby.
Comment from Hotel Management
24 Sep 2024 by Бугу, Hotel Management
Благодарим Вас за обратную связь. Мы рады, что смогли удовлетворить Вас! С уважением Куба, администратор отеля
by A verified traveler
Posted 31 Aug 2024
Overall, the Bugu hotel was excellent. We arrived early in the morning on an overnight flight from Istanbul. We were able to check in early and have breakfast before getting a little rest. The hotel staff was very helpful and the rooms were comfortable and quiet. My biggest complaint was that the room was very dark, even with all the lights on, but other than this one fault, I give it high marks. I’d stay there again on my next visit to Bishkek.
Comment from Hotel Management
27 Sep 2024 by Бугу, Hotel Management
Ждём вас ещё !)
by A verified traveler from TORONTO
Posted 24 Aug 2024
The girls at the front desk went out of their way to welcome me and accommodate my extremely early arrival, 6.00am. They were helpful, considerate, friendly and thoughtful and made my stay enjoyable. On the other hand, the young boy at checkout time was rude, unsympathetic, thoughtless and inconsiderate. He kicked me out of the room at 12.01. Miserable people shouldn’t be in the hospitality industry.
by A verified traveler
Posted 9 Aug 2024
I loved how modern the rooms were at the Bugu Hotel. The bed was comfortable, the shower great and they supply bathrobes and slippers.
Breakfast was tasty and served in a bar setting.
We were able to walk to restaurants and the mall.
Friendly staff
by A verified traveler
Posted 24 Jun 2024
Very nice boutique hotel, close to center city. Located in a quiet neighborhood, offers nicely decorated rooms with comfy beds. A "hall/breakfast" area has a modern design and offers a relax atmosphere, a good variety breakfast and books to read while you enjoy coffee/tea. Definitely will stay again.
by A verified traveler
Kiwis
Posted 9 Jun 2024 on HotelsGreat clean, new boutique hotel close walking distance to Osh markets and city square. Breakfast was plentiful with attentive staff. Welcome coffee was a lovely surprise. Recommended.
by A verified traveler
Posted 29 Oct 2023
Staff is nice
by A verified traveler from oviedo
Posted 10 Oct 2023 on Orbitz
Everything was good… just wish there was appropriate lighting in room…
by A verified traveler
Comfortable and beautiful boutique hotel
Posted 30 May 2023 on Hotelsby A verified traveler
Fabulous Modern Hotel
Posted 5 May 2023 on HotelsFabulous modern Hotel. Lovely rooms, great breakfast, friendly helpful staff and good location for exploring Bishkek.