Ratings based on 29 Verified Reviews

4.4 out of 5
86% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Бугу, Hotel Management
We are very glad that you liked everything, we will try to become even better)))
4 out of 5
by A verified traveler from Denver

Posted 10 Oct 2024
We really looked forward to this hotel, and were not disappointed. Very nice rooms, great staff, very simple but good breakfast. Great atmosphere and decor all around. My only gripe was that the AC unit in my room was very loud and went through cycles where it sounded at times like it was about to fall off the wall - as a result, I turned it off. Probably worth fixing. Everything else was perfect. Thanks Bugu!
Comment from Hotel Management
10 Oct 2024 by Бугу, Hotel Management
hello, we are glad that you liked everything, we will try to fix everything)
5 out of 5
by A verified traveler

Posted 23 Sep 2024
Home-like atmosphere, friendly helpful personnel, comfortable rooms, a variety of good food for breakfast .Also liked the interior design of the rooms and the lobby.
Comment from Hotel Management
24 Sep 2024 by Бугу, Hotel Management
Благодарим Вас за обратную связь. Мы рады, что смогли удовлетворить Вас! С уважением Куба, администратор отеля
4 out of 5
by A verified traveler

Posted 31 Aug 2024
Overall, the Bugu hotel was excellent. We arrived early in the morning on an overnight flight from Istanbul. We were able to check in early and have breakfast before getting a little rest. The hotel staff was very helpful and the rooms were comfortable and quiet. My biggest complaint was that the room was very dark, even with all the lights on, but other than this one fault, I give it high marks. I’d stay there again on my next visit to Bishkek.
Comment from Hotel Management
27 Sep 2024 by Бугу, Hotel Management
Ждём вас ещё !)
5 out of 5
by A verified traveler

Posted 30 Aug 2024 on Hotels
Nice hotel, staff are very friendly and helpful. Good location, can easily walk to city center and parks. It will be ideal if wifi connections can be improved.
Comment from Hotel Management
26 Oct 2024 by Бугу, Hotel Management
We are very glad that you liked everything, we will try to become even better)))
4 out of 5
by A verified traveler from TORONTO

Posted 24 Aug 2024
The girls at the front desk went out of their way to welcome me and accommodate my extremely early arrival, 6.00am. They were helpful, considerate, friendly and thoughtful and made my stay enjoyable. On the other hand, the young boy at checkout time was rude, unsympathetic, thoughtless and inconsiderate. He kicked me out of the room at 12.01. Miserable people shouldn’t be in the hospitality industry.
5 out of 5
by A verified traveler

Posted 9 Aug 2024
I loved how modern the rooms were at the Bugu Hotel. The bed was comfortable, the shower great and they supply bathrobes and slippers. Breakfast was tasty and served in a bar setting. We were able to walk to restaurants and the mall. Friendly staff
5 out of 5
by A verified traveler

Posted 24 Jun 2024
Very nice boutique hotel, close to center city. Located in a quiet neighborhood, offers nicely decorated rooms with comfy beds. A "hall/breakfast" area has a modern design and offers a relax atmosphere, a good variety breakfast and books to read while you enjoy coffee/tea. Definitely will stay again.
5 out of 5
by A verified traveler

Kiwis

Posted 9 Jun 2024 on Hotels
Great clean, new boutique hotel close walking distance to Osh markets and city square. Breakfast was plentiful with attentive staff. Welcome coffee was a lovely surprise. Recommended.
3 out of 5
by A verified traveler

Posted 29 Oct 2023
Staff is nice