Ratings based on 305 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2024
Good value and only a short walk into town and bus stops. Comfortable bed and good to have kitchen facilities in the room. Staff were helpful with late night noisy guest. Walls are thin though so you hear water noise, folks moving about, current construction noise, traffic noise and frequent emergency service sirens. Hence average rating.
by A verified traveler
Posted 1 Dec 2024
All is well
by A verified traveler
Posted 20 Nov 2024
Not for the faint hearted its clean which is good as for rooms not my cup of tea i didn't like the bedsit look having sink cooker in room etc just looked like a hostel type room but the 2 staff j did see on separate occasions were friendly and polite so a thanks to them
by A verified traveler
Posted 15 Nov 2024
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by A verified traveler
Posted 2 Nov 2024
by A verified traveler
Posted 22 Oct 2024
Excellent staff and customer service. Quaint hotel oldey worldey grand staircase. Lots of history.
Enjoyed my stay
by A verified traveler
Posted 16 Oct 2024
Arrived early just to check in as visiting Birmingham because daughter had a baby and was in hospital reception greeted me gave me the key i explained that i wont be back till late evening as we were at the hospital with daughter arrived back around 7 went to room first impression was the overbearing smell of urine the bedding was thrown on top of the bed and a lovely pile of garbage in the corner told reception im not staying in there he went to check the room and gave us another which was ok but still dirty tbh
by A verified traveler
Posted 14 Oct 2024
I had no problem with the hotel. Very accommodating, and the room had everything I need.
Only issues are not to do with the hotel. Building work opposite and abulance sirens every night.
There was a slight inconvenience due to the restaurant and bar being renovated and not open, but it wasn't peek time so I completely understood.
Finding nice food in Dudley itself is a challenge, but luckily, I was visiting friends.
Nice hotel. Lots of history. Lovely Building and friendly staff.
by A verified traveler
Posted 5 Oct 2024
Unable to sleep constant noise throughout the night
by A verified traveler
Posted 23 Sep 2024 on Hotels
