Ratings based on 87 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Dec 2024
I didn’t get any cleaning service through out my stay as I stayed for 2 nights.
There was no prior instruction on how to check out,came out in the morning to check out and couldn’t find anyone,all doors locked and nobody in sight….:after several minutes of confusion and walking around trying random doors I then saw a key drop box and dropped the key and left,I even tried the number on the sign in front of the building and no one answered.
Knowing there’s no phone in the rooms to call receptionist,the least they can do is check in on customers from time to time to see if they need anything and give instructions about check out on checking in.
Comment from Hotel Management
5 Dec 2024 by june, Hotel Management
we do provide cleaning but normally we are asked, when you check in we provide you with an information form with clear instructions about the key drop box and the back door system as we are not open 24 hours only from 8am till close it is impossible for us to check in on everyone most people have there own phones to ring down but we are just a no frill accommodation
by A verified traveler
Posted 17 Nov 2024
Easy to find and not far away from the centre of birmingham by bus
by A verified traveler
Posted 10 Nov 2024
Amazing ladys at the hotel
Comment from Hotel Management
17 Nov 2024 by june, Hotel Management
Hiya Kelly was a pleasure having you stay with us hope to see you again kind regards June
by A verified traveler
Posted 5 Nov 2024
by A verified traveler
Posted 31 Oct 2024
by A verified traveler
Posted 22 Sep 2024 on Hotels
by A verified traveler
Posted 18 Sep 2024 on Hotels
by A verified traveler
Posted 11 Sep 2024 on Hotels
by A verified traveler
Posted 6 Sep 2024
No lift go upstairs
by A verified traveler
Cheap and Cheerful
Posted 28 Aug 2024 on HotelsCheap and Cheerful, it was perfect for staying close(ish) to my destination to save me a stupidly early start on the sunday morning.
The family who own the place were really friendly and being close to an authentic indian curry house (or 5) offered me a perfect evening before getting an early night.
Comment from Hotel Management
28 Aug 2024 by netty, Hotel Management
Thank you Hayley it was a pleasure meeting you glad you enjoyed your night with us hope to see you again soonkind regards netty and june
