Ratings based on 747 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Little bit further than we realised for our concert but pleasant enough - did the job & staff were friendly. Bonus was parking
by A verified traveler
Posted 5 Nov 2024
We loved the staff they are so helpful and friendly. The food was amazing,we stay here every time we come to Birmingham so we can’t recommend it enough
Comment from Hotel Management
14 Nov 2024 by moseley arms, Hotel Management
Thank you for your reviewkind regardsSharon Boland
by A verified traveler
Posted 30 Oct 2024
Nice staff
The bed was not comfy
There was a lot of noise all night.
Need to invest in sound proofing
Comment from Hotel Management
14 Nov 2024 by moseley arms, Hotel Management
Thank you for your reviewkind regardsSharon Boland
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
14 Nov 2024 by moseley arms, Hotel Management
Thank you for your reviewkind regardsSharon Boland
by A verified traveler
Posted 5 Oct 2024
You are getting incredible value for what you have to pay. Perfectly good place to stay a night or two
Comment from Hotel Management
10 Oct 2024 by moseley arms, Hotel Management
Thank you for your reviewkind regardsSharon Boland
by A verified traveler
Posted 2 Oct 2024
Washroom is smelly
Comment from Hotel Management
10 Oct 2024 by moseley arms, Hotel Management
Thank you for your reviewkind regardsSharon Boland
by A verified traveler
Posted 27 Sep 2024
Despite my three star rating for this property there were several positives. I found all the staff encountered to be very polite and friendly. I was checked in efficiently on arrival and told food service times that evening in the bar area. I didn’t eat but had noticed the bar menu provided a good choice of dishes. The room itself was of a good size and the bedding and towels in the bathroom were spotlessly clean. There was plenty of coffee and tea provided also with a note saying to ask for more if needed. The WiFi connection was strong and consistent. It was quiet at night. The clientele in the bar appeared to be locals, it’s good to see and creates a friendly feeling.
However. The room smelled very damp which was unpleasant. The bathroom ceiling showed signs of water damage, the pub I’m sure are aware of this and will deal with it though. The area the Moseley Arms is situated in would not be one I would want to walk around after dark. There is a building site almost opposite and apart from a small convenience store nearby and another pub there are not many other occupied buildings.
If you are walking from Birmingham New Street Station it is about 20-25 minutes walk, 15 iif you walk briskly.
Comment from Hotel Management
10 Oct 2024 by moseley arms, Hotel Management
Thank you for your reviewkind regardsSharon Boland
by A verified traveler
Posted 21 Sep 2024
I loved the stay
Comment from Hotel Management
26 Sep 2024 by moseley arms, Hotel Management
Thank you for your feedback. We take all feedback.kind regardsSharon Boland
by A verified traveler
Posted 18 Sep 2024
To start the bathtoom was a cupboard. On opening the door the smell of mould was palpable but the terrible aftershave they attempted to mask the smell was even worse!! Making the air unbreathable i had to leave the room and go for a walk about an hour to air out the room it was so suffocating
Floor and walls in bathroom dirty too boot!!
Mattress was so worn out I had to sleep on the pillows, would have slept on the floor in bedroom but equally unclean.
Place needs a serious revamp cause even £50 it was overpriced. I've geniunely stayed in better hostels.
Comment from Hotel Management
26 Sep 2024 by moseley arms, Hotel Management
Thank you for your feedback. We take all feedback.kind regardsSharon Boland
by A verified traveler
Posted 11 Sep 2024
This is a good old fashioned pub. Helpful staff and clean basic rooms. A long slog uphill from New Street station, but is walkable. Breakfasts only available at weekends. Would recommend as a stop off before flying from Birmingham. We would stay again
Comment from Hotel Management
26 Sep 2024 by moseley arms, Hotel Management
Thank you for your feedback. We take all feedback.kind regardsSharon Boland
