Ratings based on 426 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
by A verified traveler
Posted 8 Nov 2024
by A verified traveler
Posted 24 Oct 2024
Lovely lobby area. Nice suite room though the "king" bed was two singles pushed together which left a delve in the middle. Shower was not great. Breakfast was pretty good and parking was ample
by A verified traveler
Posted 29 Sep 2024
Everything was perfect.
I had the exam next day so I was worried before booking but it's a very quiet hotel with friendly staff.
No complaints, will love to stay again if I come to Birmingham.
by A verified traveler
Posted 23 Sep 2024
Cool
Comment from Hotel Management
26 Sep 2024 by The Great Barr Hotel, Hotel Management
Thank you Niyi, Really pleased your stay was a good experience. We hope to welcome you back in the future.
by A verified traveler
Posted 13 Sep 2024
Amazingly large room though had to report a small leak in the toilet. Friendly staff. Great dinner and nice breakfast though a little lukewarm by the time we ate at 9.10 (we weren't in a rush).
Comment from Hotel Management
26 Sep 2024 by The Great Barr Hotel, Hotel Management
Thank you for your honest review Barry, We apologise for the issues you experienced with the bathroom & hope that this was dealt with by staff accordingly. We are thrilled that our staff were welcoming & that although not hot the breakfast was enjoyable! We hope to welcome you back in the near future.
by A verified traveler
Posted 12 Sep 2024
Only reviewing a single room, which were on the second floor in the corner of the property. Reasonable for the price. Noisy bathroom extractors were clearly left on by someone in the room next so needed ear plugs to sleep and you could still hear it then. Nice check in area.
Comment from Hotel Management
26 Sep 2024 by The Great Barr Hotel, Hotel Management
Thank you for taking the time to review your stay with us Jason, We are a little disappointed that your sleep was disturbed by neighbouring rooms extractor, I hope that staff were made aware of this so they could promptly deal with the issue. We do hope this minor issue does not deter any future bookings& we hope to welcome you back in the very near future.
by A verified traveler
4 hours sleep in 2nights, so not ideal
Posted 19 Aug 2024 on HotelsDo not be put in 320, its next to the laundry room which houses the boiler or something similar, every few minutes it kicks in and a noisy fan starts rumbling away.
First nights sleep was not so bad, but I had several alcoholic drinks, but last night I didnt sleep at all ir my wife, literally laying in bed counting down for it to start again.
Rooms are old, one window wouldn't open as the mechanism was broken, lighting was not great as one tub light gone, felt small, dark and dingy, felt even worse as I only managed 4 hours sleep in 2 nights, so if sleeping is your preference I would avoid.
Room definitely needs an upgrade.
Breakfast isn't that great either to be honest I was hoping that would be the saving grace but sadly not
Comment from Hotel Management
26 Sep 2024 by The Great Barr Hotel, Hotel Management
Sean, We are really disappointed that your stay was not up to our usual standards & that you had very little sleep. We will look into the issues that you have mentioned & pass them onto the relevant departments for their attention. I hope that you made staff aware of the noise & the disturbance to your sleep that you experienced, I am sure that if the availability were there they would have switched your room for a more pleasant stay. We hope that the issues raised do not deter any future bookings & we hope to welcome you back in the near future.
by A verified traveler
Posted 15 Aug 2024 on Hotels
Lovely staff. Some of the rooms could do with a little attention (beside lights and curtain repair) but overall a lovely friendly hotel. Would stay again and would recommend to others.
Comment from Hotel Management
19 Aug 2024 by The Great Barr Hotel, Hotel Management
Thank you for taking the time to review your recent stay, we will pass on your comments to the relevant department for their attention and apologise for these minor issues. We are very pleased that your experience was happy and positive, we look forward to welcoming you back in the near future.
by A verified traveler
Posted 6 Aug 2024
Comment from Hotel Management
26 Sep 2024 by The Great Barr Hotel, Hotel Management
Thank you for the 5/5 review, we are really pleased you had an enjoyable experience with us, we hope to see you again & welcome you back very soon.
