Ratings based on 740 Verified Reviews

4.7 out of 5
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Dec 2024
Lovely hotel really nice rooms and lovely staff
Comment from Hotel Management
19 Dec 2024 by Telegraph Team , Hotel Management
Thank you Joanne, for your lovely review
5 out of 5
by A verified traveler

Posted 16 Dec 2024
Comment from Hotel Management
19 Dec 2024 by Telegraph Team , Hotel Management
Thank you for our favourite score of 5/5!
5 out of 5
by A verified traveler

Posted 8 Dec 2024
The only thing I don’t like is the lack of parking. My mobility isn’t great and I think that if closer parking was available The Telegraph would be perfect.
Comment from Hotel Management
8 Dec 2024 by Telegraph Team , Hotel Management
Thank you for your review Meryill,
5 out of 5
by A verified traveler

Posted 6 Dec 2024
Nice location. Large room. Very pleasant staff
Comment from Hotel Management
7 Dec 2024 by Telegraph Team , Hotel Management
Thank you for your level review John, we hope to see you again soon.
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Really enjoyed our stay. The ambiance of the bar and the restaurant were fantastic. The food in the restaurant was amazing and the staff were attentive and friendly. The room was clean and cozy, warmed up well considering it was 0° outside! Spacious rooms, very comfy bed and the shower was amazing. Would most definitely recommend. Would suggest the NCP bellgrave plaza parking was literally a 3 minute walk away and paid £11.95 for 25hrs stay.
Comment from Hotel Management
22 Nov 2024 by Telegraph Team , Hotel Management
Thank you Charlotte, for leaving a review following your recent stay with us – we are so pleased you enjoyed your time with us and do hope we can welcome you back very soon.
4 out of 5
by A verified traveler

Posted 21 Nov 2024
Lovely venue with character, in a great location. The breakfast buffet was also first class. The rooms are also very spacious. However, the level of dust in the room let it down.
Comment from Hotel Management
22 Nov 2024 by Telegraph Team , Hotel Management
Thank you Fay, for your taking time to leave a review, We have taken all your comments on board and will review them. We hope to welcome you back soon
5 out of 5
by A verified traveler

Posted 12 Nov 2024
Awesome hotel, very well designed keeping the major interior design from the 70's
Comment from Hotel Management
15 Nov 2024 by Telegraph Team , Hotel Management
Thank you Julie, for your lovely review.
5 out of 5
by A verified traveler

Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Telegraph Team , Hotel Management
Thank you for your review of 5/5!
5 out of 5
by A verified traveler

Posted 8 Nov 2024
Excellent hotel excellent brreakfast
Comment from Hotel Management
9 Nov 2024 by Telegraph Team , Hotel Management
Thank you for your review Jeff
5 out of 5
by A verified traveler

Posted 29 Oct 2024
Staff here are very friendly and helpful. The hotel was clean and comfortable. There was plenty within walking distance yet trains, taxis and tunnel were also available. Parking is limited in the area we were at.
Comment from Hotel Management
31 Oct 2024 by Telegraph Team , Hotel Management
Thank you Kristine, for leaving a review following your recent stay with us – we are so pleased you enjoyed your time with us and do hope we can welcome you back very soon.