Ratings based on 990 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jan 2025
The staff are friendly wanted to make sure we had a nice stay, apartment was a good size and location was good for the centre
Comment from Hotel Management
14 Jan 2025 by Celia,Guest Service Manager, Hotel Management
Dear Susan, thank you so much for your kind words! We're thrilled to hear that our staff made a positive impact on your stay and that you enjoyed the apartment's size and location. It’s always our goal to ensure our guests have a comfortable and enjoyable experience. We hope to welcome you back in the future!
by A verified traveler
Posted 5 Jan 2025
Rooms are big with comfortable living room and kitchen. Enjoyed our one week stay here.
Comment from Hotel Management
5 Jan 2025 by Nagid, Guest Service Manager, Hotel Management
Dear Joo! Thank you for your lovely review! We're so glad you enjoyed the spacious rooms, comfortable living area, and kitchen during your one-week stay. It’s wonderful to know you had a great time, and we’d be delighted to host you again in the future. Come back anytime for another relaxing stay!
by A verified traveler
Posted 9 Dec 2024
The property was really nice and clean really enjoyed our stay.
Comment from Hotel Management
10 Dec 2024 by Nagid, Guest Service Manager, Hotel Management
Dear Toni, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found the property clean and comfortable. We hope to welcome you back soon for another great experience!
by A verified traveler from Brighton
Posted 29 Nov 2024
Great location, clean, modern, comfortable, and really friendly staff
Comment from Hotel Management
30 Nov 2024 by Nagid, Guest Service Manager, Hotel Management
Dear James, Thank you for your kind words! We’re so happy you enjoyed our great location, clean and modern spaces, and found everything comfortable. Your praise for our friendly staff means a lot—we’ll be sure to share it with the team! Looking forward to welcoming you back soon.
by A verified traveler
Posted 15 Nov 2024
Very friendly staff, very good facilities and cosy room
Comment from Hotel Management
23 Nov 2024 by Nagid, Guest Service Manager, Hotel Management
Dear Tom, Thank you for your lovely feedback! We're delighted to hear you enjoyed our friendly staff, excellent facilities, and cosy room. We look forward to welcoming you back soon!
by A verified traveler
Posted 21 Oct 2024
Very good
Comment from Hotel Management
23 Nov 2024 by Nagid, Guest Service Manager, Hotel Management
Dear Aazaad, Thank you so much! We're glad you had a great experience. We hope to see you again soon!
by A verified traveler
Nice Rooms...
Posted 16 Oct 2024 on HotelsGreat location close to shops, restaurants and pubs etc. Parking was available for a high cost but was very convenient. The rooms were very clean and equipped. Would definitely use again.
Comment from Hotel Management
23 Nov 2024 by Nagid, Guest Service Manager, Hotel Management
Dear Malcom, Thank you for your feedback! We're thrilled you enjoyed our convenient location and well-equipped, clean rooms. While parking comes at a cost, we're glad you found it convenient for your stay. It's fantastic to hear you'd choose us again – we can't wait to welcome you back!
by A verified traveler
Amazing stay defo will be back
Posted 8 Oct 2024 on HotelsWe have a great experience
Pre booked car park was great and the code to get it
Breakfast was lovely the lady that was on was amazing I wish I got her name she was so helpful and attentive
Local was great
Room was amazing I would highly recommended it everything you would need was provided and then some
Coffee machine was a nice addition
Room very clean and comfortable
Comment from Hotel Management
23 Nov 2024 by Nagid, Guest Service Manager, Hotel Management
Dear Cathryn, Thank you for sharing your amazing experience! We're delighted to hear that everything, from the pre-booked parking to the clean and comfortable room, exceeded your expectations. It's wonderful that our breakfast and the attentive service from our team member made such a positive impression—we’ll do our best to pass on your kind words to her! We’re so glad you appreciated the little touches like the coffee machine. Your high recommendation truly means the world to us, and we can't wait to welcome you back!
by A verified traveler
Posted 30 Sep 2024 on Hotels
Comment from Hotel Management
23 Nov 2024 by Nagid, Guest Service Manager, Hotel Management
Dear Denis, Thank you for the perfect rating! We're thrilled to hear you had a great experience. We look forward to welcoming you again soon!
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
23 Nov 2024 by Nagid, Guest Service Manager, Hotel Management
Dear Regina, Thank you for your feedback. We're sorry to hear your experience wasn’t completely up to your expectations. If there's anything specific you'd like to share, we’d love to hear from you so we can improve. We hope to have the chance to provide you with a better experience in the future!
