Ratings based on 825 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Lagrange
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by LJ, Hotel Management
Thank you for taking the time out of your busy schedule to review your recent stay at the Ramada-Pelham AL. We are happy to see that you enjoyed your stay, and We hope to see you again very soon.
by A verified traveler
Posted 3 Nov 2024
No regular coffee in our room, just decaf. Floors were not clean. Beds and bathrooms were clean.
Comment from Hotel Management
4 Nov 2024 by LJ, Hotel Management
Thank you for taking the time out of your busy day toreview your recent stay at the Ramada- Pelham AL.We are sorry to see that you had issue your stay.I will pass your comments along to our team. We hope to see you again very soon.
by A verified traveler
Posted 28 Oct 2024
Property was nice. Older but good shape. Bathroom needed cleaning. Still hair in bathtub and floor was dirty. Bed was very comfortable and clean. Sheets were stained but clean
Comment from Hotel Management
29 Oct 2024 by LJ, Hotel Management
Thank you for taking the time out to review your recent stay at the Ramada- Pelham AL. We are sorry to see you had some issues with your guest room. I will pass your comments along. We hope to see you again very soon.
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
24 Oct 2024 by LJ, Hotel Management
Thank you for taking the time out of your busy day to review your recent stay at the Ramada- Pelham AL. We are so happy to see that you enjoyed your stay and we hope to see you again very soon.
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
24 Oct 2024 by LJ, Hotel Management
Thank you for taking the time out of your busy day to review your recent stay at the Ramada- Pelham AL.We are happy to see you enjoyed your stay. We hope to see you again very soon.
by A verified traveler
Posted 7 Oct 2024
Reasonable rates. This is an older property, effort has been made to keep it up.
Comment from Hotel Management
8 Oct 2024 by LJ, Hotel Management
Thank you for taking the time out of your day to review your recent stay at the Ramada- Pelham AL. We are happy to see you enjoyed your stay. We hope to see you again very soon.
by A verified traveler
Posted 27 Sep 2024
Only complaint that I have is that room service was not done 3 days out of the 8 nights that I stayed there
Comment from Hotel Management
30 Sep 2024 by LJ, Hotel Management
Thank you for taking the time out of your busy day to review your recent stay at the Ramada- Pelham AL. I was sorry to see that you had some issues. I will pass your comments along to fix the issue. We hope to see you again very soon.
by A verified traveler
Posted 14 Sep 2024
Check in staff charged extra for 1st floor.
Comment from Hotel Management
16 Sep 2024 by LJ, Hotel Management
Thank you for taking the time out of your busy day to review your recent stay at the Ramada-Pelham AL. 1st floor rooms rates are different that 2nd floor. I'm happy to see you had a 1st floor room for you. We hope to see you again very soon.
by A verified traveler
Posted 7 Sep 2024
Nice place. Nothing fancy. The room was clean. Only problem was in the bathroom, have to lift the seat to close the door. Staff could have been a little bit more welcoming. All in all it was a good place to stay. Would stay there again
Comment from Hotel Management
9 Sep 2024 by LJ, Hotel Management
Thank you for taking the time out to review your recent stay at the Ramanda-Pelham AL. We are very happy to see that you enjoyed your stay. We hope to see you again very soon.
by A verified traveler
Posted 27 Aug 2024 on Hotels
We went to check in and the clerk who was I kept and dirty, was not welcoming but standoffish, once we where able to get room keys we went to room opened the door and thousands of roaches scattered throughout the room, from the brief view the room looked dirty and again was covered in roaches. We closed the door and went directly back to the front, I called hotels.com who told me no refund could be given now but would be processed Monday. The clerk did not seem to care either way what the room looked like or how discussed we where. After Monday we received email that no refund would be given. This is absolutely unacceptable for both Ramada and hotels.com to charge us for this terrifying experience.
