Ratings based on 480 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Dec 2024
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
11 Dec 2024 by Sophia CSR, Hotel Management
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
5 Dec 2024 by Sophia CSR, Hotel Management
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 25 Nov 2024
The room was dirty including the bedding and bathroom. No real care for the property. Overall, did not feel like a safe area to stay, and worried about my car outside. Would not book at this hotel again.
Comment from Hotel Management
26 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,We regret the inconvenience caused during your stay. Please know that we are a family-friendly hotel. Safety and security are our top priorities. All our guests feel safe and secure at our property. We will investigate your insecurities with our team to take corrective measures for your future visits and will surely forward your valuable feedback to our team for improvements. We hope you will choose us again in the future.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
by A verified traveler
Posted 18 Nov 2024
My stay was very quiet.
Comment from Hotel Management
18 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for your valuable opinion regarding your stay. We strive to do our very best by accommodating every one of our guests. Our team hopes to see you again soon and to impress you with our continued improvements.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our team hopes to have the chance to serve you again on your next visit.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Sophia CSR, Hotel Management
Dear Guest,It is disheartening to see this rating. We would like to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our team hopes to earn your business on future travels so that you can see our continuous improvement.
by A verified traveler
Posted 28 Oct 2024
Cleanliness of the room. Housekeepers gave room service without having to ask. Greatly appreciated and look forward to staying again.
Comment from Hotel Management
29 Oct 2024 by Sophia CSR, Hotel Management
Dear guest,A hearty thanks for your review with generous appreciation. We always ensure that we keep delighting you with our facilities and services. Our team hopes to have the chance to serve you again on your next visit.
by A verified traveler
Posted 24 Oct 2024
Staff was rude and the room smelled like garbage
Comment from Hotel Management
24 Oct 2024 by Sophia CSR, Hotel Management
Dear Guest,We are distressed to see you unhappy and never want our guests to go back like this with an unpleasant experience. Please let us know more about your experience. So, we can make the required changes and improvements. Our team always welcomes our guest's ideas and suggestions. We hope to earn your business on future travels so that you can see our continuous improvement.
