Ratings based on 463 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Basic but the price was good. You have to check in at the Edgbaston Park Hotel over the road, and the parking there is free.
Comment from Hotel Management
25 Nov 2024 by Harjinder Singh, Hotel Management
Good Afternoon John, Thank you for taking the time in leaving us your feedback, it's a pleasure to share your comment's with the team following your recent stay at Peter Scott House. Of course we are already looking forward to your next visit in the near future. Warm Regards Harjinder Singh Senior Duty Manager
by A verified traveler
Posted 12 Nov 2024
Temperature can be a problem on some corridors (e.g. too hot). The rooms in
my experience
Comment from Hotel Management
16 Nov 2024 by Harjinder Singh, Hotel Management
Dear Edward,Thank you for taking the time in leaving us your feedback following your recent stay!I have taken the opportunity of passing on your feedback to the team. I look forward to welcoming you back to Peter Scott House Kind regards, Harjinder Singh Senior Duty Manager
by A verified traveler
Posted 12 Nov 2024
I enjoyed my stay. Booked again.
Comment from Hotel Management
16 Nov 2024 by Harjinder Singh, Hotel Management
Dear Sophie,Thank you so much for taking the time in leaving us your feedback following your recent stay!We are delighted to hear that you enjoyed your stay with us, of course we are all looking forward to welcoming you back to Peter Scott House Kind regards, Harjinder Singh Senior Duty Manager
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Harjinder Singh, Hotel Management
Dear Vidushi,Thank you for taking the time in leaving us your feedback following your recent stay!I have taken the opportunity of passing on your feedback team, this shall allows us to grow from great to world class.We all look forward to welcoming you back to Peter Scott House in the near future. Kind regards, Harjinder Singh Senior Duty Manager
by A verified traveler
Posted 7 Nov 2024
The room is very dated. There are no staff at the property, so I couldn't really rate the staff, but I didn't want to give 1 start for that, but it's really N/A. the lift has been out of order for months. On the upside, it was quiet.
Comment from Hotel Management
16 Nov 2024 by Harjinder Singh, Hotel Management
Dear Geraldine, We thank you for taking the time in leaving us your feedback following your most recent stay at Peter Scott House. Of course I will share your thought's with the team, this will allow us to improve for the future and please do accept my apologies for the issue you faced at our hotel. Finally we all look forward to welcoming you back in the near future.Warm Regards Harjinder Singh Senior Duty Manager
by A verified traveler
Posted 22 Oct 2024
Had all the necessities needed and was warm, clean and quiet with plenty of desk space. The only problem was the poor condition of the shower.
Comment from Hotel Management
27 Oct 2024 by Harjinder Singh, Hotel Management
Dear Jenny,Thank you for taking the time to leave us your feedback following your recent stay at Peter Scott House. I've shared your comment's with the team who were delighted to read that you enjoyed your stay, I've also passed on your comment's to our maintenance team too. Finally we all look forward to your next visit to our hotel, until next time Jenny..... See you soon. Kind regards, Harjinder Singh Senior Duty Manager
by A verified traveler
Posted 18 Oct 2024
Excellent value for money, perfect for university.
Comment from Hotel Management
21 Oct 2024 by Harjinder Singh, Hotel Management
Dear David,Thank you for taking the time in leaving us your feedback following your recent stay!The team and I are delighted to see that you enjoyed your stay at Peter Scott House and of course your feedback is important to us. We all look forward to your return in the near future. Kind regards, Harjinder Singh Senior Duty Manager
by A verified traveler from Luton
Posted 8 Oct 2024
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Comment from Hotel Management
21 Oct 2024 by Harjinder Singh, Hotel Management
Dear Anjalee,Thank you so much for taking the time in leaving us your feedback following your recent stay!I have taken the opportunity of passing on your feedback to the team. I look forward to welcoming you back to Peter Scott House. Kind regards, Harjinder Singh Senior Duty Manager
by A verified traveler
Posted 5 Oct 2024
Conveniently located for Birmingham Uni. Basic, but good value. 2 minutes walk to Edgbaston Park Hotel, where you check in. Decent bar food and an excellent breakfast at Edgbaston Park.
Comment from Hotel Management
21 Oct 2024 by Harjinder Singh, Hotel Management
Dear Louise,Thank you for taking the time in leaving us your feedback following your recent stay!The team and I are delighted to see that you enjoyed your stay at Peter Scott House and of course your feedback is important to us, we really do have everything under one roof and ideally located in the heart of campus.Finally we all look forward to your return in the near future. Kind regards, Harjinder Singh Senior Duty Manager
by A verified traveler
Posted 18 Sep 2024
Room, food and location were good.
Reception staff were poor. Getting info on parking arrangements was like drawing teeth. Paid for 2 rooms but when my friend went to check in an hour later, he was told he hadn't paid. No apology was given when proof of payment shown later. Paid for 2 breakfasts each when checking in but on arriving at restaurant each morning no record of booking on list and had to show card payments to staff member who was very good. Time to sharpen up your act me thinks.
Comment from Hotel Management
29 Sep 2024 by Erica Maria, Hotel Management
Dear David, Thank you for taking the time to leave your feedback after staying at Peter Scott House.We're glad you enjoyed the room, food, and location, but we're sorry to hear about the challenges you faced with the reception team and breakfast arrangements. This is not the experience we aim to provide, and your comments will help us address these areas for improvement. We appreciate your patience and hope to welcome you back for a smoother experience in the future.Kind Regards,Erica Maria De OliveiraDuty Manager
