Ratings based on 59 Verified Reviews
3.8 Room cleanliness
4.3 Service & staff
3.3 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Diana Kozlovska
Operations Manager
PH Hostel Bir, Hotel Management
Dear Abdoul, Thank you very much for this kind review of your recent stay.We are really pleased we met your expectations.We look forward to seeing you again soon.Best regards,Diana KozlovskaOperations ManagerPH Hostel Birmingham
by A verified traveler
Posted 3 Nov 2024
It was nice being upgraded on the to a better room. The receptionist was really nice and even played the piano for us. The rooms are large but the rooms facing the rail tracks don't have windows that open. Overall it's a great hostel and has a good modern look
Comment from Hotel Management
5 Nov 2024 by Diana Kozlovska
Operations Manager
PH Hostel Bir, Hotel Management
Dear Matthew,Thank you for taking the time to share your review.We’re delighted to hear you enjoyed the room upgrade and appreciated our welcoming receptionist—how fun that you got a mini piano performance! We apologise for any inconvenience caused by the windows - some of them do not open due to the building’s listed status, which preserves its unique character. We understand how important fresh air is and are always ready to provide additional fans for our guests' comfort.We hope we will have the opportunity to welcome you again for an even better experience!Best regards,Diana KozlovskaOperations ManagerPH Hostel Birmingham
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
5 Nov 2024 by Diana Kozlovska
Operations Manager
PH Hostel Bir, Hotel Management
Dear Matthew,Thank you very much for this kind review of your recent stay.It is truly a pleasure to receive such positive feedback. This inspires us to continue pursuing excellence in all that we do.We look forward to seeing you again soon.Best regards,Diana KozlovskaOperations ManagerPH Hostel Birmingham
by A verified traveler
Posted 24 Oct 2024
I liked it.
Comment from Hotel Management
30 Oct 2024 by Diana Kozlovska
Operations Manager
PH Hostel Bir, Hotel Management
Dear Syeda, Thank you for sharing your experience with us.We are delighted to read that you enjoyed your stay and hope to see you again in the future!Warm regards,Diana KozlovskaOperations ManagerPH Hostel Birmingham
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Diana Kozlovska
Operations Manager
PH Hostel Bir, Hotel Management
Dear Ali, Thank you very much for this kind review of your recent stay.We are really pleased we met your expectations.We look forward to seeing you again soon.Best regards,Diana KozlovskaOperations ManagerPH Hostel Birmingham
by A verified traveler from Telford
Posted 19 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Diana Kozlovska
Operations Manager
PH Hostel Bir, Hotel Management
Dear Naoyuki, Thank you for taking the time to share your review.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope we will have the opportunity to see you again in the future. Best regards,Diana KozlovskaOperations ManagerPH Hostel Birmingham
by A verified traveler
Posted 15 Oct 2024
Ok
Comment from Hotel Management
15 Oct 2024 by Operations Manager, Hotel Management
Dear Vidhya, Thank you for taking the time to share your review.Your feedback is really important to us, we're sorry to hear that we didn't completely hit the mark for you on this occasion, so please share any suggestions or comments you may have to make sure we get it just right on your next visit.We hope we will have the opportunity to see you again in the future. Best regards,Diana KozlovskaOperations ManagerPH Hostel Birmingham
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Diana Kozlovska
Operations Manager
PH Hostel Bir, Hotel Management
Dear Omar, Thank you very much for this kind review of your recent stay.We are really pleased we met your expectations and are looking forward to seeing you again soon.Best regards,Diana KozlovskaOperations ManagerPH Hostel Birmingham
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Operations Manager, Hotel Management
Dear Vladyslav, Thank you very much for this kind review of your recent stay.We are really pleased we met your expectations.We look forward to seeing you again soon.Best regards,Diana KozlovskaOperations ManagerPH Hostel Birmingham
