Ratings based on 522 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by julie, Hotel Management
Good Morning Grahamthank you for your feedback i am sorry to hear that your stay was terrible can i ask i what respect this was i am not aware of any feed back from yourself other than this and i am unsure of how i can help you if you would like to give me some feedback i would appreciate this kind regardsJulie
by A verified traveler
Posted 17 Nov 2024
by A verified traveler
Posted 16 Nov 2024
Loved the property and the area. Our room although clean was very small and looked over the dirty roof of an outbuilding. Staff were friendly, helpful and efficient. Some of the facilities were a bit dated and could do with a bit of upgrading. The bar was extremely small for such a large hotel and difficult to find a seat.
by A verified traveler
Posted 12 Nov 2024
by A verified traveler
Posted 3 Oct 2024
by A verified traveler
Posted 27 Sep 2024
Lovely Grounds.
Breakfast was a good selection, but breakfast room is too small and too confined.
Bedroom was lovely, modern decor, but mattress was terribly soft and worn down, very uncomfortable.
Staff were friendly and polite, but there is a very sombre atmosphere about the place.
Someone tried to the handle of our bedroom 3 times within the space of an hour between 2am and 3am!
My charge from Expedia was £100 than the itinerary that I was emailed from Moor Hall direct!!??
by A verified traveler from Kamloops
Posted 13 Sep 2024
Great restaurant, comfortable room, friendly staff, all in all, we had a great stay.
Comment from Hotel Management
22 Sep 2024 by julie, Hotel Management
Good Evening Robertthank you for taking the time to leave a good review we do appreciate feedback from our guests and we look forward to welcoming you back to Moorhall Hotel in the future Kind regardsJulie
by A verified traveler
Posted 8 Sep 2024
Stayed for 2nights, room had cobwebs and was dusty , not what I expected.
by A verified traveler
Posted 3 Sep 2024
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
22 Sep 2024 by Julie, Hotel Management
Good evening LeanneThank you for taking the time to leave us a great review we do appreciate feedback from our guests and we look forward to welcoming you back to Moorhall hotel in the future Kind regards Julie
