Ratings based on 383 Verified Reviews

4.3 out of 5
100% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Not bad for what I paid

Posted 11 Sep 2023 on Hotels
Stayed for 1 night with my son who was competing at a sports tournament the following day locally, so more of a convenience trip/stay. Car park was a little limited though I did manage to park. The appearance from outside was nice and the welcome from the gentleman at the desk was friendly and pleasant, though don't expect there to be a Reception Desk (it was a table and a guy with a laptop)! But got our room key quickly which was good. The bar area looked quite good and general appearance of corridors and the room were OK and the place was clean. I just found there were some little things like pain peeling from some walls and skirting boards, extension leads being used instead of there being sufficient sockets, the TV aerial was a bit dodgy and signal went in and out, stuff like that. The air cooling unit was also not the best (they made a point of stating it was not an air conditioning unit) which made for an uncomfortable sleep (as it was a very hot night). Breakfast in the morning was nice and check-out staff were again pleasant and friendly. Overall, it was an OK stay for what we needed. I have a voucher which meant I paid about £45 for the room that night, which was about right. Would I have paid the full £90 something pounds? Probably not.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Sep 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Aug 2023
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Aug 2023 on Hotels
5 out of 5
by A verified traveler

Posted 9 Aug 2023 on Hotels
I use this hotel regularly - it is reasonable and the staff are nice and friendly, rooms are good as is the facility
5 out of 5
by A verified traveler

Posted 6 Aug 2023
Very convenient local shops. Staff friendly
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Aug 2023 on Hotels
4 out of 5
by A verified traveler

Posted 1 Aug 2023 on Hotels
The staff were amazing . Always keen to help … they couldn’t do enough for us . Breakfast was delicious as was the salmon salmon . The only slight downsize is there was an un pleasant smell in the bathroom .. probably drains ? But it didnt spoil my stay . Will definitely stay again .
5 out of 5
by A verified traveler

Posted 29 Jul 2023
Very clean. Friendly staff
2 out of 5
by A verified traveler

Not fabulous IMO

Posted 22 Jul 2023 on Hotels
Maybe in was unlucky with my room but I found the room to be lacking anything to make this a “fabulous“ rating. The decor was patched up and tired, the floor was dirty in places and the ‘worn’ designer look was more through neglect than intentional. The bathroom was really the main disappointment with broken tiles, mould and broken fittings. My room overlooked the car park of the JD gym and McDonalds. The noise of the loud exhaust enthusiasts at 4am wasn’t appreciated - no fault of the staff who were very helpful and professional.