Ratings based on 957 Verified Reviews

3.9 out of 5
100% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Tustin

Posted 5 Jan 2025
Way too noisy at New year eve! Not recommended for non-party anyone who likes to sleep at night
1 out of 5
by A verified traveler from Sunnyvale

Posted 5 Jan 2025
Staff was very rude
5 out of 5
by A verified traveler

Posted 26 Dec 2024
Very hospitable
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Dec 2024
3 out of 5
by A verified traveler

Posted 6 Dec 2024
It was really great and I enjoyed my stay over there
Comment from Hotel Management
8 Dec 2024 by Sakshi, Hotel Management
Dear Anna,Thank you for your kind words! We're so pleased to hear you had a great stay and enjoyed your time with us. We look forward to welcoming you back again soon!RegardsSakshi
4 out of 5
by A verified traveler

Posted 4 Dec 2024
The hotel was clean and close to amenities. It was also a short walk from Birmingham New Street station.
Comment from Hotel Management
8 Dec 2024 by Sakshi, Hotel Management
Dear Jillian,Thank you for your review! We're happy to hear you found the hotel clean and well-located, with easy access to amenities and Birmingham New Street station. We hope to welcome you back soon!RegardsSakshi
4 out of 5
by A verified traveler

Posted 3 Dec 2024
It was a really pleasant stay, thank you :)
Comment from Hotel Management
8 Dec 2024 by Sakshi, Hotel Management
Dear Natalie,Thank you for your kind words! We're so glad to hear you had a pleasant stay. We look forward to welcoming you back in the future! :)RegardsSakshi
4 out of 5
by A verified traveler

Posted 2 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Sakshi, Hotel Management
Dear Ajay,Thank you for your rating! We're glad to see you had a good experience overall. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We hope to welcome you back soon!RegardsSakshi
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Nov 2024
3 out of 5
by A verified traveler

Posted 17 Nov 2024
The hotel is in a good location .stopped there before but this time th e hotel room was a lot smaller.lots of noise due to other guests banging andxshouting at 2am Sunday morning as they where locked out . .