Ratings based on 951 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Hotel Operations Manager , Hotel Management
Thanks for the review, Daniel Andy
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
4 Dec 2024 by HOM, Hotel Management
Thanks for the perfect rating, Jack. We hope to see you again and All the best, Andy - Hotel Operations Manager.
by A verified traveler
Posted 1 Dec 2024
Great stay fabulous quality breakfast. Only let down by expensive overnight parking charges.👎
Comment from Hotel Management
2 Dec 2024 by HOM, Hotel Management
Thanks for the 5/5 rating, Tony. Knowing you had a great stay brings a smile to our faces! We hope to see you again and All the best, Andy - Hotel Operations Manager.
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
2 Dec 2024 by HOM, Hotel Management
Thanks for the good rating, Michael. We hope to see you again and All the best, Andy - Hotel Operations Manager.
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Hotel Operations Manager , Hotel Management
Thanks for the review!Andy
by A verified traveler
Posted 18 Nov 2024
Walking distance to the nec , pub next door, bed was uncomfortable for us ( to hard ) , a/c unit in room was faulty, wouldn't turn off one minute it was hot next kicking out cold and very noisy , rang reception at 11.15pm ish was told someone would come to room to look at it, the issue with the a/c unfortunately didn't get resolved
Comment from Hotel Management
19 Nov 2024 by HOM, Hotel Management
Thanks for the perfect rating, Jacqueline. We hope to see you again and All the best, Andy - Hotel Operations Manager.
by A verified traveler
Posted 18 Nov 2024
Friendly helpful staff at reception and in restaurant area.
A very pleasurable stay would definitely stay here again
Comment from Hotel Management
19 Nov 2024 by HOM, Hotel Management
Thanks for the perfect rating, Chris. We hope to see you again and All the best, Andy - Hotel Operations Manager.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
14 Nov 2024 by HOM, Hotel Management
Thanks for the perfect rating, Sean. We hope to see you again and All the best, Andy - Hotel Operations Manager.
by A verified traveler
Posted 11 Nov 2024
Very basic hotel that requires a little updating. The room smelt damp and was cold as the window handles were broke so couldn’t close the window. Also the bins were bein collected at early morning 2am and woke me up.
Comment from Hotel Management
12 Nov 2024 by HOM, Hotel Management
Lucy, thanks for your review of our hotel. We want every guest’s stay to be perfect, so we’re sorry to see this wasn’t the case for you. Please drop us a message so we can discuss this. All the best, Andy - Hotel Operations Manager.
by A verified traveler from Warren
Posted 10 Nov 2024
Staff was friendly and very accommodating
Comment from Hotel Management
11 Nov 2024 by HOM, Hotel Management
Thanks for the perfect rating, Kari. We hope to welcome you back and All the best, Andy - Hotel Operations Manager.
