Ratings based on 995 Verified Reviews

4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 17 Nov 2024
Nice area, seems safe. good dining options but a little congested. Lots of traffics.
4 out of 5
by A verified traveler

Posted 17 Nov 2024
Clean room. No trouble checking in or parking. Only problem was the a/c didn’t work but the staff repaired it in a timely manner. No continental breakfast was disappointing.
4 out of 5
by A verified traveler

Posted 15 Nov 2024
Comfy beds, breakfast is good and Marcus was a great help!!
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Felt safe and secure at this property. Staff was friendly and welcoming.
5 out of 5
by A verified traveler

Posted 10 Nov 2024
Everything was great!!! And the staff is very friendly with kids!!
5 out of 5
by A verified traveler

Posted 10 Nov 2024
I would like to recognize the front desk person Marcus. He really made us feel welcome & comfortable. It's employees like him who makes us want to come back again & again to Holiday Inn!
1 out of 5
by A verified traveler

Posted 4 Nov 2024
Upon entering Hotel Room 212 noticed inferior smell which caused breathing problems. Immediately contacted hotel staff and requested another room. Hotel staff indicated that there were renovations completed and the tub had been refinished causing an epoxy type odor such as some form of chemical agent. Moved to Room 219 and again noted same type of smell. At this point, felt there was no one to assist and due to travelling to this area for an Softball World Series my granddaughter was to participate in, we stayed. The next morning, Saturday, November 2, 2024, stressed how bad the room situation was and expected someone to resolve this issue. We left to attend the tournament. Arrived back at the hotel in the evening and no one provided any resolution to this matter. Due to hotels completely booked in the area, we had no choice but to stay as the trip home was over 4 hours. Definitely would not recommend this hotel to anyone and firmly believe a reimbursement should be provided.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Oct 2024
4 out of 5
by A verified traveler

Posted 28 Oct 2024
Liked how clean and modern the facility was. Breakfast was very clean and good. Unfortunately, there was one person who was the cook, server and clean up crew so food was not replenished immediately until someone up front came to help. Appreciate that we’re able to accommodate me and my son after our original reservation at another hotel was lost.
5 out of 5
by A verified traveler

Posted 21 Oct 2024
Friendly staff