Ratings based on 977 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Dec 2024
Room is nice.
Comment from Hotel Management
14 Dec 2024 by Hotelmgmt, Hotel Management
Thank you, Michelle, for sharing your thoughts. We’re delighted that you appreciated the comfort and quality of your accommodations. We look forward to the opportunity to elevate your experience even further on your next visit.
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
10 Dec 2024 by HotelMgmt, Hotel Management
We are delighted we made such a great impression on you! Thank you, please visit again soon.
by A verified traveler
Posted 2 Dec 2024
Great location
Comment from Hotel Management
4 Dec 2024 by HotelMgmt, Hotel Management
We love that our ideal Downtown location enhanced your trip, Herman. Hopefully, you were able to take advantage of our complimentary shuttle to further ease your experience. Be sure to choose Hilton Birmingham at UAB whenever you are back in town! Thanks!
by A verified traveler
Posted 29 Nov 2024
The whole experience was amazing
Comment from Hotel Management
3 Dec 2024 by HotelMgmt, Hotel Management
Thank you, Tiffany, for your wonderful feedback! We're thrilled that you had such an amazing experience at Hilton Birmingham at UAB. It means a lot to know that we could make your stay memorable, and we can’t wait to welcome you back for another fantastic visit!
by A verified traveler
Posted 25 Nov 2024
Upon checking in, our room was switched to a double queen when I booked and single king. The lady at the front desk let me know this has been according and charged me additional money to grant my original request.
Not amused or pleased.
Comment from Hotel Management
27 Nov 2024 by Hotelmgmt, Hotel Management
Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced at check-in. It is disappointing to hear that your reservation was not honored as expected and that an additional charge was applied to provide the room type you originally booked. Unfortunately, when reservations are not made with us, we are not aware of the details prior to guest arrival. Therefore, room types are based on availability at that time. Your experience is important to us and we would love to help you plan future visits to elevate this stress. We hope you will give us another opportunity to provide a much better stay.
by A verified traveler
Posted 24 Nov 2024
Convenient to downtown
Comment from Hotel Management
27 Nov 2024 by Hotelmgmt, Hotel Management
Thank you for your feedback, Michael! We're happy to hear that the location of Hilton Birmingham at UAB made getting around downtown easy for you. Our central spot is ideal for exploring all that Birmingham has to offer, and we hope to welcome you back soon for another convenient and enjoyable stay.
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by HotelMgmt, Hotel Management
Thank you for taking a moment to leave us this five-star rating. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!
by A verified traveler
Posted 19 Nov 2024
Great location, easy check-in and parking was very convenient.
Comment from Hotel Management
22 Nov 2024 by Hotelmgmt, Hotel Management
Thank you for your feedback! We're delighted to hear that Hilton Birmingham at UAB's central location worked well for your needs, and that the check-in process was seamless. It’s great to know that the adjacent parking deck added to the overall convenience of your stay. We look forward to welcoming you back for another enjoyable visit!
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by HotelMgmt, Hotel Management
Receiving your five-stars means a lot to us! Thank you and we hope to see you again soon, Robert!
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by HotelMgmt, Hotel Management
What a joy to find your five-star rating, thank you! We hope it won’t be long before you can experience it all again, Kevin.
