Ratings based on 963 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Great location, easy check-in and parking was very convenient.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by HotelMgmt, Hotel Management
Receiving your five-stars means a lot to us! Thank you and we hope to see you again soon, Robert!
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by HotelMgmt, Hotel Management
What a joy to find your five-star rating, thank you! We hope it won’t be long before you can experience it all again, Kevin.
by A verified traveler
Posted 6 Nov 2024
Parking is not included and was charged an additional 50 dollars upon arrival for "incidentals". The parking garage is short and not adequate for larger vehicles. The restaurant number did not work so room service was not possible.
Comment from Hotel Management
7 Nov 2024 by Hotelmgmt, Hotel Management
Thank you for your feedback, Stephen. We apologize for the inconvenience of the charges for parking and incidentals, as well as the challenges you faced with the parking garage's height. Be sure to reference the “Important Information” section of our third party site in the future. We do share these details to better prepare you for your future trips. We understand how frustrating it must have been to find the restaurant number non-functional, making room service unavailable. We will address these issues to provide a better experience in the future. We hope you’ll give us another opportunity to improve your stay.
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by HotelMgmt, Hotel Management
Thank you for taking a moment to leave us with your positive score. Hurry back, Cheryl!
by A verified traveler
Posted 3 Nov 2024
Everything was NICE!!!!
Comment from Hotel Management
7 Nov 2024 by Hotelmgmt, Hotel Management
You are too kind, Tyesha! We are proud to earn your five-star rating and to learn your stay was perfect from start to finish. We hope to have the pleasure of hosting you again soon here at Hilton Birmingham at UAB!
by A verified traveler from Pompton Plains
Posted 31 Oct 2024
Comment from Hotel Management
1 Nov 2024 by HotelMgmt, Hotel Management
Earning five stars from you has made our day! Thank you and it will be our pleasure to welcome you back, Jennifer!
by A verified traveler
Posted 23 Oct 2024
The staff was so lovely at this property and the layout was very nice and clean
Comment from Hotel Management
26 Oct 2024 by Hotelmgmt, Hotel Management
Thank you, Alisha, for your kind feedback. It’s wonderful to hear that our team at Hilton Birmingham at UAB made such a positive impact on your stay. We take great pride in maintaining a welcoming and well-organized space, and we’re glad you appreciated the clean, thoughtfully arranged guest areas. Our team strives to make every guest feel at home, and we look forward to welcoming you back for another exceptional experience!
by A verified traveler
Posted 20 Oct 2024
Very spacious rooms and comfortable beds. Staff at the front desk were very helpful
Comment from Hotel Management
23 Oct 2024 by HotelMgmt, Hotel Management
Thank you, Marisol, for sharing your experience! We’re thrilled that you appreciated the generous room size and found the beds to be so comfortable. It’s also wonderful to hear that our front desk team was attentive and made your stay enjoyable. We look forward to welcoming you back for another fantastic visit!
by A verified traveler from Alton
Posted 13 Oct 2024
the 2 queen beds rooms are small. the elevators are small. the breakfast is not worth $18. wasted my money on parking ($30). and no microwave in the room. for what i paid for this hotel, i could have gotten a bigger room with 2 queen beds and a microwave. never will i take the city view, too noisy
Comment from Hotel Management
15 Oct 2024 by Hotelmgmt, Hotel Management
Felicia, thank you for your feedback. We're sorry to hear that certain aspects of your stay didn't meet your expectations, particularly in regards to the room size and amenities. We strive to provide excellent value for our guests and will be reviewing your comments with our management. We'd appreciate the opportunity to serve you better in the future and earn a higher rating.
