Ratings based on 109 Verified Reviews
2.1 Room cleanliness
2.2 Service & staff
2.0 Room comfort
1.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Sep 2017
For a substantial amount of money was a waste! Will not be staying again!
by A verified traveler
Disaster
Posted 23 Jul 2017 on HotelsThe room we booked and paid for wasnt even reserved we had to have one of us sleepin on floor dont like some of tge guests there felt unsafe. Wont stay again
by Andrew from Hereford
Disscusting.
Posted 3 Oct 2015 on HotelsThe bed in our room hadn't been changed or made up from the previous occupant. We were given a different room, with a bed with clean sheets. The sheets were the only thing clean in the room. Everything was filthy. I don't mean a little bit dirty, someone had coughed up green phlegm and spat it on the wall which had dried into a 6 inch lime green streak on the wall about 18 inches above the floor near the of the bed. Not easily missable, but had been there for quite a while. There was a smell of cigarette smoke in the corridor which also had black mould up the walls at the end of the corridor. The smoke smell continued into the room even though the windows had been left open. My wife wanted to go home but I suggested going out for a meal and a few drinks in the evening, it was only one night and we would spend minimal time in the room. We went to the local Harvester, where the food was below average as was the cleanliness, toilets mainly. Nothing like the Kingfisher though.
We decided to go back to the room and get changed and go around the local pubs. When we opened the door to the room it was stinking of stale cigarette smoke. We had shut the windows when we went out and the smell had built up. Thank goodness we hadn't opened our cases as everything inside would have been stinking. We just picked up our cases and left. We didn't even stop to ask for a refund we just wanted to get out.
by A verified traveler
Posted 28 Sep 2015 on Hotels
The hotel was cheap so we were not expecting 5* but it should have been fit for purpose. The room was dirty, the shower did not work and the bath was a disgrace. We were booked in for two night but left after one we would have left earlier but was too late to travel home by thetime we got there. Would not recommend this hotel to anyone.
by Andrew from Hereford
Disgusting.
Posted 27 Sep 2015 on HotelsWe didn't stay, it was that bad. You rejected my previous review of this hotel so it is pointless going into detail. If a hotel is this bad people should be warned.
by A verified traveler
Room needed cleaning no tv
Posted 21 Sep 2015 on HotelsHotel was under repairs
by Andrew from Hereford
THE WORST HOTEL EVER!
Posted 20 Sep 2015 on HotelsThis is by a long way the worst hotel I've ever stayed in. Actually we didn't stay, we went out for a bad meal at the local Harvester and drove home. We left because the stench stale cigarette smoke in the room was horrendous after the windows had been closed for a couple of hours while we were out. It was bad enough during the day with the windows open.
On arrival we were given a room that it was clear the bed hadn't been made from the last occupant. No problem changing the room.
Everything in the hotel is dirty, needs painting and worn out or broken. An example of how disgustingly dirty it is, somebody had spat a big green snot about 6" long down the wall which had dried in. This had been there some time to have dried in. If there is a cleaner they probably thin it's part of the decor.It fits in.
The corridor had a different smell, damp, there was black mould on the walls. The whole place needs flattening. We left not even stopping to ask for a refund, that's how quickly we wanted to get out of there.
by A verified traveler
Not the best
Posted 17 Sep 2015 on HotelsHotel wasn't clean, mashed up food in th carpet in bedroom, cigarette ends under bed. Won't go again
by A verified traveler
never again
Posted 2 Sep 2015 on HotelsWe stayed here for one night hitel was room was dirty and had false nails over the foor from the lasr person toilwt and bath had dirt rim all around them only one pillow each on the bed and one person had pillows off a chair as ther was only 3 pillows and 4 of us staying there you can hear eveeything from the room next door and above not a very good night sleep and nobody on reception in the morning to complain to just had to leave the keys on the desk would never stay here again
by A verified traveler
Horrid hotel
Posted 31 Aug 2015TV didn't work carpets stained sink blocked staff useless and it was a building site outside
