Ratings based on 989 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
The room and breakfast area were fine. They are doing a remodel and there were a few inconveniences that were due to the remodel but I am sure when they are done it will be fine.
by A verified traveler
Posted 20 Nov 2024
Excellent stay for my son and I
by A verified traveler from Middletown
Posted 13 Nov 2024
by A verified traveler
Posted 13 Nov 2024
The elevator doesn't work properly once you get to your floor don't attempt to leave By the elevator it doesn't work especially in the early morning hours, you have to use the stairs and I was on the 3rd floor, the room has a stench smell of dog odor it was horrible stay I'm never staying there again in life. No waffles, cold biscuits no gravy,no bottle of water, and the manager was not helpful I was stuck in the elevator and no one came to help for 1 hour and no one answered the front desk call during that time. Don't go to this location or you're going to be in trouble 😵💫.
by A verified traveler
Posted 8 Nov 2024
Staff was rude from the first “hello”. When we arrived at the property we were told we could not have the room I booked and paid for a month earlier. The staff told me they were “accommodating” me by saving any room for my stay.
by A verified traveler
Posted 23 Oct 2024
Met our travel needs.
by A verified traveler
Posted 14 Oct 2024
Room was not serviced between days there. The fitness center was full of flies, broken equipment, missing weights. No shampoo. Not well
by A verified traveler from Brandon
Posted 10 Oct 2024
The staff was friendly and helpful. The breakfast was good. The room was not very clean. The indoor pool area was nice. The water in the pool was dirty and the ceiling needed repair.
by A verified traveler
Posted 21 Sep 2024
Nice place to stay!
by A verified traveler
Posted 15 Sep 2024
Check in was easy. Staff was friendly and helpful. Rooms were clean and offered plenty of towels, fridge and microwave. Breakfast was adequate. The only complaints, no Splenda for sweetening coffee or tea and water pressure for the shower was too low.
