Ratings based on 910 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Dec 2024
It is a nice location away from town.
Dining the first night was very noisy - a group of golfers and it took management over an hour to ask them to quieten down after complaints from other patrons.
Noisy in the corridors at night - revellers coming back from partying - awaken three different times with conversations and laughing.
Bedroom was cold. Drainage in the bath tub slow so stagnating water. Overall, an unpleasant experience. I shan't be returning to this location.
Comment from Hotel Management
11 Dec 2024 by Adrian Tam, Hotel Management
Dear Allegra, Thank you for sharing your feedback. I'm sorry to hear that your experience was not up to your expectations. We value your comments and will review them to improve our services. Best regards, Adrian Tam Front Office Manager
by A verified traveler
Posted 6 Dec 2024
by A verified traveler
Posted 6 Dec 2024
We stayed at this hotel as 4 friends getting together for a birthday weeekend we werent dissapointed by the size of the rooms and the layout however we were a little dissapointed by the bar facilities that were on offer we understand that it is a golf club but would have thought you would have a more relaxing place for guests to sit and unwind for such a large hotel its lacking in adequate seating would be much better with big comfy chairs and a nice bar area to golfy for my liking
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
11 Dec 2024 by Adrian Tam, Hotel Management
Dear Danielle, Thank you for your feedback. We are continuously striving to improve and would welcome any further comments on your recent stay to help us make your next experience with us even better. Best regards, Adrian Tam Front Office Manager
by A verified traveler
Posted 25 Nov 2024
I have stayed in this hotel many times but since it is no longer a Marriott hotel you can really notice the difference
Comment from Hotel Management
11 Dec 2024 by Adrian Tam, Hotel Management
Dear Tanya, Thank you for your feedback. We are continuously striving to improve and would welcome any further comments on your recent stay to help us make your next experience with us even better. Best regards, Adrian Tam Front Office Manager
by A verified traveler
Posted 24 Nov 2024
Not taking Amex. Overpriced restaurant. Other than that it is okay
Comment from Hotel Management
26 Nov 2024 by Adrian Tam, Hotel Management
Dear Vlad, Thank you for your feedback! We're pleased to hear you had an overall positive stay. We understand your concerns about pricing and will review our food and drink offerings to ensure they provide better value for our guests in the future. Best regards, Adrian Tam Front Office Manager
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Adrian Tam, Hotel Management
Dear Christopher, Thank you for your feedback. We are continuously striving to improve and would welcome any further comments on your recent stay to help us make your next experience with us even better. Best regards, Adrian Tam Front Office Manager
by A verified traveler
Posted 17 Nov 2024
Beautiful setting in the countryside
Comment from Hotel Management
20 Nov 2024 by Adrian Tam, Hotel Management
Dear Terence, Thank you for your wonderful feedback. We’re glad you enjoyed the location and the overall setting. We look forward to welcoming you back soon, Adrian Tam Front Office Manager
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Adrian Tam, Hotel Management
Dear Will, I'm sorry to hear that your experience was not up to your expectations.We are continuously striving to improve and would welcome any further comments on your recent stay to help us make your next experience with us even better. Best regards, Adrian Tam Front Office Manager
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Adrian Tam, Hotel Management
Dear Grahame, Thank you for your perfect rating! We're thrilled to hear that everything was good during your stay. We look forward to welcoming you back soon, Adrian Tam Front Office Manager
