Ratings based on 1 Verified Reviews
4.0 Room cleanliness
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2022
The location was amazing. The property was clean,, it’s a beautiful home but need updating. The carpet had rips in it, doors and locks damaged, the chairs in the dining room the leather on it is damaged. The backyard need some grooming. Otherwise we enjoyed our stay.
Comment from Hotel Management
30 May 2022 by UnderTheDoormat Team, Hotel Management
Dear Tameika,
Thank you for taking the time to review your recent stay with us and to provide us with constructive feedback.
We have notified our Building Manager about the issues you have encountered and we have already organised to visit the property and address them.
Should your travel plans bring you back to Birmingham, we would love to host you again and we will ensure a perfect stay awaits.
Best,
The UnderTheDoormat Team
