Ratings based on 979 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Harjinder Singh, Hotel Management
Dear Martyn,Thank you for taking the time to leave your feedback following your recent stay! We strive to deliver a great experience and your feedback is vital to us. Please be assured that your feedback has been shared with the team and we look forward to your return in the near future. Kind regards,Harjinder Singh Senior Duty Manager
by A verified traveler
Posted 2 Nov 2024
I recently had the pleasure of staying at the Edgbaston Hotel and Conference Centre, and I must say, it was a truly exceptional experience from start to finish.
The staff were incredibly accommodating, going above and beyond to ensure every guest felt comfortable and well looked after.
From the moment I arrived, it was evident how much care and pride goes into maintaining the centre—everything was spotlessly clean and immaculately organised. My room was not only spacious and well-designed, but also prepared with such attention to detail that it felt like a home away from home. I had my breakfast at the hotel which was sumptuously presented.
What stood out to me the most, however, was the diverse and welcoming team. As someone from a Commonwealth country, it was both heart-warming and inspiring to see staff from so many Commonwealth backgrounds. It felt like a true representation of our global community, and I felt a genuine connection with them. It made my stay all the more memorable to see people I consider my brothers and sisters excelling and representing us so positively.
Overall, I would highly recommend the Edgbaston Hotel and Conference Centre to anyone looking for an exceptional stay. Thank you to the team for such a warm and memorable experience!
Comment from Hotel Management
4 Nov 2024 by Harjinder Singh, Hotel Management
Dear Oluwaseyi,Thank you so much for your kind comments following your recent stay!It's truly amazing to read your feedback and share this with the whole team at Edgbaston Park hotel. Our vision, ethic's and approach is what set's us apart from every other hotel, it's a pleasure to know that the team made your stay just perfect. Of course we all look forward to your return in the near future. Until next time, see you soon. Kind regards, Harjinder Singh Senior Duty Manager
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Harjinder Singh, Hotel Management
Dear Robert,Thank you so much for taking the time in leaving us your review. The team and I are delighted to see that you enjoyed your stay at Edgbaston Park Hotel, and we look forward to welcoming you back again soon. Kind regards, Harjinder Singh Senior Duty Manager
by A verified traveler
Posted 29 Oct 2024
Nice and clean. The only thing that stood out to me was the bartender chewing gum and my cold potstickers. Ones the toilet seat in the room was very loose and the shower mat was way to big for the shower. But other than that great.
Comment from Hotel Management
4 Nov 2024 by Harjinder Singh, Hotel Management
Dear Robert,Thank you for taking the time to leave your feedback following your recent stay! We strive to deliver a great experience and your feedback allows us to grow and improve.Of course I shall share your feedback with the team so we can learn together from your stay. Finally we all look forward to your return in the near future. Kind regards,Harjinder Singh Senior Duty Manager
by A verified traveler
Posted 13 Oct 2024
We booked this hotel as it was close to the university hospital. It was clean and had nice rooms. The food at the restaurant was really good too.
Comment from Hotel Management
16 Oct 2024 by Erica Maria, Hotel Management
Dear Efstratios,Thank you for your feedback after staying at Edgbaston Park Hotel. We're pleased to read that our location near the university hospital was convenient for you, and that you found the hotel clean with nice rooms. It’s great to know that you enjoyed the food at our restaurant as well.We truly appreciate your comments and hope to welcome you back for another comfortable stay.Kind Regards,Erica Maria De OliveiraDuty Manager
by A verified traveler
Posted 12 Oct 2024
We stay here to visit relatives and love the place. It is very dog friendly the staff always lovely and helpful. Top marks!!
Comment from Hotel Management
13 Oct 2024 by Erica Maria, Hotel Management
Dear Jean, Thank you for your kind words after staying at Edgbaston Park Hotel!We’re delighted to read that you love staying with us and find our hotel dog-friendly and welcoming. Our team takes great pride in ensuring every guest, including your furry companions, has a pleasant experience.We look forward to welcoming you back on your next visit!Kind Regards,Erica Maria De OliveiraDuty Manager
by A verified traveler from Fersfield
Posted 9 Oct 2024
I was really struck by the professionalism, genuine helpfulness and warmth of the check in.
Comment from Hotel Management
13 Oct 2024 by Erica Maria, Hotel Management
Dear Amanda,Thank you for taking the time to share your experience with us! We're pleased to read that you were impressed by the professionalism and warmth of our reception team on the check-in. Providing genuine and helpful service is a top priority for us, and it’s wonderful to know that we succeeded during your visit.We appreciate your feedback and look forward to welcoming you back soon!Kind Regards,Erica Maria De OliveiraDuty Manager
by A verified traveler
Posted 6 Oct 2024
Clean, modern convenient parking, kind friendly staff, in particular one of the cleaning ladies noticed that our hands were full and rushed to open the door for us.
Comment from Hotel Management
13 Oct 2024 by Erica Maria, Hotel Management
Dear Tarlochan,Thank you for your wonderful feedback regarding your recent stay at Edgbaston Park Hotel!We're delighted that you found our hotel clean and modern, and that our staff made a positive impression on you. It’s always heart warming to know when our team goes the extra mile to assist our guests. We will be sure to share your kind words with our housekeeping team.We truly appreciate your comments and look forward to welcoming you back in the future!Kind Regards,Erica Maria De OliveiraDuty Manager
by A verified traveler
Posted 4 Oct 2024
The property is in a very good condition & being taken care of by staff/ management.
Comment from Hotel Management
13 Oct 2024 by Erica Maria, Hotel Management
Dear Kwasi,Thank you for your kind feedback after staying at Edgbaston Park Hotel.We’re delighted to read that you found the property to be in excellent condition and well-maintained by our staff and management. Your recognition of our efforts is greatly appreciated.We hope to welcome you back soon for another enjoyable stay.Kind Regards,Erica Maria De OliveiraDuty Manager
by A verified traveler
Posted 25 Sep 2024
We used this hotel as our daughter was starting at the university. A spacious, clean and friendly hotel. We will be booking again.
Comment from Hotel Management
26 Sep 2024 by Erica Maria, Hotel Management
Dear Colin,Thank you for your kind review after staying at Edgbaston Park Hotel! We're delighted to read that you had a pleasant stay while visiting the university and found the hotel spacious, clean, and welcoming. We look forward to hosting you again on your future visits!Kind Regards,Erica Maria De OliveiraDuty Manager
