Ratings based on 832 Verified Reviews
2.9 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
1 Jan 2025 by Hotel Manager , Hotel Management
Dear Laroche,Thank you so much for the 5 out of 5 rating! We’re thrilled that your stay met your expectations and appreciate you taking the time to rate us. Our team works hard to create a positive experience for each guest, and it’s wonderful to see that reflected in your score. We hope to welcome you back again soon for another exceptional stay!Sincerely, Hotel Manager
by A verified traveler
Posted 28 Dec 2024
Very nice family that owns the hotel. Clean, comfortable. Great water pressure
Comment from Hotel Management
29 Dec 2024 by Manager, Hotel Management
Hello emilio,We are pleased to hear that you found our hotel clean and comfortable, and that you enjoyed the great water pressure during your stay. Your feedback is valuable to us as we strive to provide a pleasant experience for all our guests. Thank you for sharing your thoughts with us.
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
12 Dec 2024 by Hotel Manager , Hotel Management
Dear Jason,Thank you for rating us 4 out of 5! We're pleased you had a positive experience with us and hope we met most of your expectations. Your feedback is invaluable, and we’d love to know how we can make your next stay a perfect 5. Looking forward to welcoming you back soon.Sincerely, Hotel Manager
by A verified traveler
Posted 11 Dec 2024
Easy fast check in and out, breakfast was limited.
Comment from Hotel Management
12 Dec 2024 by Hotel Manager , Hotel Management
Dear Katie,Thank you for your feedback. We're glad to hear that your check-in and check-out process was easy and fast. We apologize if the breakfast offerings were limited and appreciate your input. We'll work to improve the breakfast options for a better experience in the future. We hope to welcome you back soon. Sincerely, Hotel Manager
by A verified traveler
Posted 30 Nov 2024
The sheets and blanket that was on the bed, had stains on the.
Comment from Hotel Management
1 Dec 2024 by Hotel Manager , Hotel Management
Dear Amanda,We sincerely apologize for the cleanliness issues you encountered with the sheets and blanket. This is certainly not the standard we strive to uphold, and we will address this with our housekeeping team to ensure it does not happen again. We hope to have the opportunity to provide a much better experience for you in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 21 Nov 2024
holes in blankets and sheets
Comment from Hotel Management
22 Nov 2024 by Hotel Manager , Hotel Management
Dear Jason,Thank you for your feedback. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we are so we can get better. If we let you down, we apologize. We will make sure we do better than ever for future guests. Please visit us again.Sincerely, Hotel Manager
by A verified traveler
Posted 20 Nov 2024
Le petit déjeuné ils manquaient des fruits banane ou autre pour les céréales
Comment from Hotel Management
21 Nov 2024 by Manager, Hotel Management
Hello Johanne,We appreciate your feedback regarding the breakfast options. Your comments will be shared with the team for further review and improvements. For any additional concerns, please feel free to reach out to our management team directly. Thank you for staying with us.
by A verified traveler
Posted 4 Nov 2024
The area around the hotel is sketchy.Closed down gas stations,other buildings & road work.Very ghetto.As soon as I walked in the lobby to check in,it smelled like marijuana.I don't know if it was the people checking in before me or what?When I checked out the next morning the smell wasn't as strong.I went back to the lobby an hour later to ask for extra towels & washcloths,it still smelled.She didn't want to give me extra but finally did.I returned them an hour later because my friend wasn't coming due to sickness & I didn't need them.I also cancelled the second night reservation because I would not need it.I was told I would get a refund for the second night when I checked out the next day.At 3am I was woke up to a woman yelling & pounding on someone's door screaming for her phone & to let her in.That lasted about 20 minutes then an hour or so later a man walked outside my room whispering low,"hello"in a deep voice.He went on.I had to put the chair under the door knob & be prepared for anything.I got about 3 hours of sleep because of this.I checked out the next morning & told them of all this.I don't know if they looked into it or not but I doubt it.I figure they have a lot of unwanted type characters that party & to be honest, prostitute there.It was not safe.I just prayed the Lord protect me & my vehicle which I parked where their cameras could see it,if they work.A new girl checked me out & she said I would receive a refund for the second day.I am waiting.
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello Susan P, Thank you for sharing your experience with us. We take all feedback seriously and are sorry to hear about your concerns. We will address your comments with our team for further investigation. Your safety and comfort are our utmost priority, and we appreciate your understanding in this matter. If you have any further questions or require assistance, please contact our management team directly.
by A verified traveler
Posted 2 Nov 2024
Very Clean
Comment from Hotel Management
3 Nov 2024 by Manager, Hotel Management
Hello Kj,We are delighted to hear that you found our hotel to be very clean. Your feedback is appreciated as we strive to provide all guests with a comfortable and enjoyable stay. If you have any further comments or need assistance, please do not hesitate to reach out to our management team.
by A verified traveler
Posted 28 Oct 2024
We enjoyed our stay. I was a little hesitant when i read some of the reviews..but I didn't experience any bad things..wonderful time.
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Renette,We are pleased to hear that you had a wonderful time during your stay with us. Your positive experience is important to us, and we appreciate your feedback. If you have any further comments or suggestions, feel free to reach out to us directly.
